Assistant Office Manager, Sedona Dental - Calgary AB

At Sedona Dental, we are committed to providing high-quality dental care in a welcoming and professional environment. Our team is passionate about ensuring each patient feels comfortable and valued. We are currently seeking an experienced and detail-oriented Assistant Office Manager to help support our office manager and ensure smooth daily operations.

The Assistant Office Manager will work closely with the Office Manager to ensure the efficient and effective operation of the dental office. This role includes administrative support, patient care coordination, office organization, and assisting with financial and insurance management. The ideal candidate will have experience in dental office settings, excellent communication skills, and a proactive approach to handling office tasks.

Learn more about our team and clinic here:

123Dentist is Canada's largest majority dentist-owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees. Providing a long-term career in a growing network located in multiple communities across the country, at all levels of the industry.

Job Responsibilities:

• Insurance and billing assistance: Work with patients to address billing concerns and payment arrangements.
• Staff support and coordination: Provide administrative support in staff training and performance tracking.
• Financial and Inventory assistance: Cash deposits, Day End reports and inventory checks.
• Patient experience: Help ensure that patients' needs are met and resolve any issues in a timely manner.
• Compliance and Record keeping
• Additional Duties: Fill in for the Office Manager during absences or peak times, support with marketing initiatives and community outreach, etc.

Qualifications:

• Minimum of 2-3 years prior experience in a dental office or healthcare setting.
• Basic understanding of dental office procedures, billing, and insurance.
• Proficiency with dental office software - Cleardent and Carecru is an asset.
• Excellent organizational and time-management skills.
• Strong verbal and written communication skills.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Ability to work well both independently and as part of a team.
• Dental assisting or office management certifications are assets.
• Knowledge of HIPAA regulations and patient confidentiality practices.

Work Schedule:

40 hours per week which will include some evening and weekend shifts

What we are offering:

• Long-term bonus incentives for full-time employees
• Group Benefits
• State-of-the-art technologies/equipment (iTero etc.)
• Free Parking
• Transit accessible (5 minutes from Downtown Calgary)
• Opportunity for professional advancement
• Team building activities
• Recognition through our monthly Ambassador program
• Mentorship and training from highly skilled, experienced dental professionals; a great opportunity to grow and excel
• Collaborative team and environment to help you succeed as an Office Manager. Working at Sedona Dental, you will experience a team-oriented environment as it is a massive part of who we are

123Dentist is an equal-opportunity employer and welcomes applications from all qualified individuals. We believe in fostering a diverse and inclusive work environment.