Program Manager, Food & Water Safety

Employment Type: Full-time Regular

City: Calgary, AB (YYC)

Posting Open Date: 11/29/2024

Posting Close Date: 12/13/2024 (Please note the posting will close at 9:59pm MST)

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your story takes off.

Hybrid Work:
This is a hybrid work position in Calgary, Alberta and requires in-person collaboration at the WestJet Campus (22 Aerial Place NE) 3 days per week. This provides flexibility the remaining 40% of the work week. This hybrid work plan allows for critically important learning, collaboration and networking with our colleagues. Specific days in the office are agreed upon by the team.

Reporting to the Sr. Manager, Group Risk & Resilience, the Program Manager, Food & Water Safety will develop and maintain the WestJet Airlines (WestJet) Food Safety and Potable Water programs ensuring Safety & Quality oversight in accordance with company policies, Public Health Authority of Canada standards and other regulatory requirements.

In support of their duties, the Program Manager, Food & Water Safety will work with various groups and stakeholders, internal and external to the organization, to support the program's implementation, maintenance and ongoing effectiveness. As a result, this position requires frequent formal and informal communications with stakeholders at all levels of the organization including upper management, regulatory bodies and suppliers.

This role supports all of WestJet, and as such travel is required.

Responsibilities

· Establish and maintain the Food Safety and Potable Water Management Programs in accordance with WestJet company policies, Public Health Agency of Canada and other regulatory requirements

· Provide oversight and technical expertise for the Food Safety and Potable Water programs, offering guidance to operational business units to support compliance to program standards and government regulations

· Publish and maintain the Food Safety Management Plan (FSMP) and Potable Water Management Plan (PWMP) along with supporting documentation, ensuring that they are updated to a high standard including: The approved vendor program & The data-logging program

· Ensure that publications/regulations are analyzed and, if required, that WestJet manuals are appropriately amended

· Ensure that a reporting system is in place for food safety and potable water incidents/hazards that enables tracking and trending of related data;

· Ensure adequate investigation, root cause and corrective action plan development of reported food safety and potable water incidents/hazards to prevent recurrence

· Ensure appropriate emergency procedures are in place for food safety and potable water related incidents

· Liaise with Public Health Agency of Canada and other relevant external agencies involved with the WestJet Food Safety and Potable Water programs

· Develop, implement, and maintain quality control and assurance programs for the Food Safety and Potable Water programs, including oversight of contracted third-party auditor programs, to ensure alignment with internal policies, procedures, training requirements, and compliance with all applicable regulatory standards.

· Other duties as assigned that support the development of WestJet's Food Safety Management Program, larger safety program and maturation of its safety culture.

Qualifications

· 3+ years previous experience administrating a Food Safety and/or Potable Water program, preferably in a program management capacity

· Aviation or experience working with the travelling public considered an asset

· Diploma or Bachelor's degree in Food Science, Environmental Public Health, Microbiology or Nutrition with a Certificate in Public Health Inspection preferred, or commensurate knowledge, skills and experience · Food Safety / HACCP certification considered an asset; · Proven ability to provide a high level of professionalism and confidentiality;

· Willingness to work independently and on a team in a fast-paced environment;

· Analytical skills with the proven ability to produce and interpret food safety metrics (time / temperature, microbiological) and trending analysis;

· Knowledge of local, municipal, and federal, international food (airline) regulations and guidelines, and the interpretation and application thereof;

· Strong interpersonal and communication skills with demonstrated success in establishing respect and credibility;

· A positive, "can-do" attitude, inquisitive style and customer focused approach to deal with challenging situations with integrity, empathy and sincerity;

· Skilled in Microsoft Office application

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.

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