Food Services Team Lead - Abbotsford Regional Hospital and Cancer Centre

1. Supervises designated staff by coordinating work assignments, arranging vacations, maintaining staff records, evaluating employee performance, maintaining department standards and procedures, determining related training and orientation requirements, organizing and conducting staff meetings. Reports significant concerns regarding employee performance to the Manager or designate. Oversees and updates standards, duty lists and procedures as assigned.
2. Ensures effective staffing planning by monitoring the scheduling of work assignments for staff and identifying utilization issues and participating in the recruitment and selection of staff, as required. Recognizes and resolves most issues independently. Maintains timekeeping records and allocates relief staff to meet staffing requirements in conjunction with the Staffing office.
3. Ensures food handling and preparation is conducted in accordance with established practices and procedures and legislated standards, e.g. food safety plan, Hazard Analysis and Critical Control Points (HACCP) guidelines, food texturing guidelines; and ensures that food and supplies are handled, stored and maintained safely and efficiently, including maintenance of equipment operating and cleaning standards, audit documents, food rotations and leftovers to minimize risk, spoilage and waste.
4. Estimates requirements for food and related supplies. Coordinates and implements the ordering and receiving of supplies, including resolving discrepancies with suppliers.
5. Arranges for the periodic maintenance and repair of equipment. Completes work orders for routine repairs and servicing, and makes recommendations for purchase/replacement or major repairs.
6. Communicates and interprets regulations and standards to staff to ensure compliance with Worksafe BC, including maintaining records of current Safety Data Sheets and compliance with Workplace Hazardous Material Information System and all related training documentation.
7. Cooperates and collaborates with the Occupational Health & Safety Committee by performing regular workplace inspections, investigating injuries and completing related documentation. Participates in return to work, fire prevention and disaster plans as required by the employer.
8. Participates in Quality Improvement by conducting audits and satisfaction surveys, completing appropriate reports, providing feedback, identifying and following up on action plan/risk factors, and making recommendations for improvements to the menu or managing of the department to the Manager or designate.
9. Participates and contributes at various meetings as required by the employer.
10. Participates in the preparation, portioning and serving of meals, and sanitation activities, as required. Performs cashier functions, including operating the cash register and verifying cash out sheets, in accordance with established procedures.
11. Promotes good public and interdepartmental relations through effective and timely communication, including meeting with patients, residents, and caregivers, as well as attending interdepartmental meetings, as required.
12. Implements guest meal and cafeteria pricing according to Fraser Health standardized pricing schedule.
13. Coordinates Adult Daycare, Assisted living, and outpatient clinic production, service and billing.
14. Participates in the development of Food Services mission, philosophy, policies, objectives and standards.
15. Performs a variety of food services administrative duties, including compiling statistics, creating spread sheets, preparing documents and reports, maintaining records and files.
16. Performs other related duties as required.

Qualifications

Education, Training & Experience

Grade 12, plus two (2) years' recent related experience, including one year supervisory experience. Certificate in Food Safe Level 2.

Skills & Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to supervise.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.
  

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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