Provincial Medical Director (Pmd), Continuous Improvement - Provincial

Provincial Medical Director (PMD), Continuous Improvement
BC Cancer, Provincial

0.3 FTE Admin

Provincial Position and the candidate must be within the vicinity of a regional BC Cancer Centre to work.

Reporting to the Senior Executive Director (SED), Medical Affairs, the Provincial Medical Director (PMD), Continuous Improvement, in partnership and collaboration with clinical operations teams, the PHSA/BC Cancer Quality and Safety teams, and BC Cancer Executive leadership, is responsible to provide medical leadership for quality and patient safety at BC Cancer, including work around physician quality improvement, patient safety event reviews, physician workload metrics, system optimization work, and accreditation. The PMD will support development of policies/procedures for medical staff pertaining to quality of medical care delivery.

The PMD plays a crucial role in establishing a collaborative environment that facilitates active communication, joint decision-making and strategic alignment across the portfolio and alongside BC Cancer clinical operations and across other BC Cancer portfolios. This leader will work closely with the PHSA Director, Quality, Safety, and Accreditation for BC Cancer, and the Executive Director for Prevention, Screening, Hereditary Cancer, and Quality, BC Cancer to improve quality of care across BC Cancer. The PMD, Continuous Improvement, will collaborate with the Senior Executive Medical Directors, Executive Medical Directors and Department Heads as well as clinical operational leaders, and will be a non-voting member of the BC Cancer Medical Advisory Committee (MAC).

The PMD, Continuous Improvement, in partnership and collaboration with clinical operations teams and BC Cancer Executive leadership, will provide those administrative services reasonably required to fulfill the duties including the following:

Accountabilities:

• Works closely and collaborates with PHSA corporate services to ensure appropriate quality assurance, risk management, and patient safety strategies are in place.
• Works closely with other staff to implement performance and operational improvements across the province, and in each region.
• Provides medical leadership to improve clinical quality and safety across BC Cancer, including developing/updating policies, procedures and guidelines related to quality and patient safety
• Works in collaboration with the Quality and Patient Safety team to support patient safety event reviews and to share learnings from patient safety events
• Works in collaboration with PHSA Privacy to ensure the protection of privacy of BC Cancer patient information.
• Accountable for BC Cancer’s definition, management and reporting of clinical quality, safety and performance metrics both internally and externally, including to the Ministry of Health and Health Authorities.
• Assesses BC Cancer policies from a quality, risk and safety perspective and establishes management, administrative and reporting procedures for use by operational managers to ensure adherence to PHSA and BC Cancer policies.
• Creates a culture of informed risk-taking and heightened awareness of risk management policies and structures and use of advanced practices, through educational programs, training and communication processes, and mentoring directed at management.
• Champions the development of tools to support evidence-based practice (standardized order sets) with physician, nursing, allied health professionals and administrative leadership, and will assist in modification of these models to optimize patient care and safety.
• Leads and monitors the development and deployment of quality improvement programs, continually benchmarking against best-in-class models and tools, resulting in constant improvement of PDSA cycle within the institution.
• Provides medical leadership in the BC Cancer accreditation process.
• Leads and support excellence in patient care, safety and research in major quality improvement projects.
• In conjunction with the Senior Executive Medical Directors, oversees the development and management of professional practice standards for physicians and medical staff across regional sites.
• Participates as a member in Medical Advisory Committee (MAC) for quality assurance reporting and accountability purposes to Medical Staff.
• Supports medical leaders education/succession planning.
• Sets specialty-agnostic professional practice standards.
• Builds Physician Quality Improvement (PQI) capacity and coaching support, leveraging support and resources from PHSA PQI, Specialty Services Committee, and Shared Care Committee, etc.
• Performs other related duties as assigned.

In addition, it is essential that the Provincial Medical Director Continues Improvement demonstrates and practices based on the following behaviors, skills and competencies:

• Strong management abilities with experience in managing people and operations.
• Demonstrated hands-on approach and success in working in a team-based environment. Excellent people skills. Ability to motivate, cooperate with and work effectively with others.
• Proven ability to influence, negotiate and mediate resolutions to complex situations.
• Ability to set and manage competing priorities through effective management and delegation skills
• Ability to interact tactfully and effectively with staff at all organizational levels both internally and externally to BC Cancer and PHSA.
• Exceptional communication, interpersonal, and public relations and public speaking skills.
• Ability to develop and analyze potential scenarios, and identify gaps with current systems.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

Related References

• BC Cancer Medical Staff Bylaws
• PHSA Medical Staff Rules

Qualifications:

• Minimum of 10 years experience providing cancer-related care
• Minimum of 3 years experience in a leadership role
• Formal quality improvement/patient safety training experience
• Eligibility for or appointment to the medical staff at BC Cancer Vancouver
• Demonstrated leadership attributes including credibility, motivation, collaboration, and consensus building skills

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.

BC Cancer is part of the Provincial Health Services Authority (PHSA).

(PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

The BC Cancer (www.bccancer.bc.ca) is committed to reducing the incidence of cancer, reducing the mortality from cancer, and improving the quality of life of those living with cancer. BC Cancer provides a comprehensive cancer control program for the people of British Columbia in partnership with regional health authorities to deliver a range of cancer services, which include prevention, screening and early detection, diagnosis and treatment, research, education, supportive care, rehabilitation and palliative care. It operates six regional cancer centres in Surrey, Kelowna, Vancouver, Victoria, Abbotsford and Prince George, along with two research centres that conduct research into the causes and cures for cancer.

BC Cancer is part of the Provincial Health Services Authority (PHSA) which plans, manages and evaluates specialty and province-wide health care services across BC. PHSA embodies values that reflect a commitment to excellence. These include: Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose.

PHSA and BC Cancer are committed to employment equity and diversity and hires on the basis of merit. We welcome applications from all qualified individuals, including visible minority group members, women, Aboriginal persons, persons with disabilities, persons of any sexual orientation or gender identity. Citizens and permanent residents of Canada will be given priority. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

For more information on all that the PHSA has to offer, please visit: http://careers.phsa.ca

For more information about BC Cancer, please visit: www.bcancer.bc.ca

To apply, please send a letter expressing your interest, curriculum vitae and the names of 2 referees to:

Adeline Chan, Recruitment Services

Email: adeline.chan1@phsa.ca

Applications will be accepted until November 12.