Dental Receptionist - Mulberry Dental - Burnaby, BC

The ideal Dental Receptionist for our team enjoys working collaboratively with others and behind the scenes to organize, implement systems and structure and ensure the practice runs efficiently.

Learn more about our team and clinic here: Your Burnaby Dentist | Mulberry Dental Clinic

123Dentist is Canada's largest majority dentist-owned network of dental practices, with more than 400 locations nationwide and over 6,000 employees. Providing a long-term career in a growing network located in multiple communities across the country, at all levels of the industry.

RESPONSIBILITIES:

• Welcoming patients: Greeting patients upon arrival, making them feel comfortable, and assisting with check-in.
• Scheduling appointments: Managing patient appointments, scheduling follow-ups, and rescheduling as needed.
• Answering calls and emails: Handling patient inquiries, providing information, and addressing concerns.
• Managing patient records: Updating and maintaining patient files, ensuring data accuracy and confidentiality.
• Billing and insurance processing: Preparing invoices, processing payments, and managing insurance claims.
• Recall and reminder lists: Contacting patients to remind them of upcoming appointments and follow-up care.
• Maintaining the reception area: Ensuring the waiting area is clean, organized, and welcoming for patients.

WHAT WE ARE OFFERING:

• Full-time position status
• Permanent employment
• Group benefits
• State-of-the-art technologies/equipment
• Parking available
• Transit accessible
• Opportunity for professional advancement
• Team building activities
• Recognition through our monthly Ambassador program
• Mentorship and training from highly skilled, experienced dental professionals; a great opportunity to grow and excel
• Collaborative team and environment to help you succeed as a Dental Receptionist. Working at Mulberry Dental, you will experience a team-oriented environment as it is a massive part of who we are

SCHEDULE:

• 32 hours per week
• 4 days a week

WHAT WE ARE LOOKING FOR:

• 1 year of experience is required as a Dental Receptionist/Dental Administrator/Administrative Assistant
• Completion of a Dental Administration Program/Certificate
• Experience with dental practice management software such as Tracker is considered an asset
• Demonstrated ability to communicate effectively with patients and families
• Customer service mindset

123Dentist is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

JOB ID: 7173DR-BC-006

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