Licensing Officer, Child Care

1. Evaluates the provision of care to ensure it is achieving intended legislative outcomes with respect to monitoring that persons in care are safe, that their health is being promoted and their dignity maintained.
2. Organizes, plans and implements a program of monitoring and inspecting licensed care facilities as outlined in relevant health protection policies and guidelines. Interprets and applies legislation and the relevant health protection policies and guidelines.
3. Prioritizes inspection duties and generates inspection forms and other documentation.
4. Conducts investigations into reportable incidents, complaints and observations to determine non-compliance to the Act and Regulation. Resolves using established or approved guidelines.
5. Processes applications for licenses including evaluating the premises program and policies and the suitability of applicants.
6. Provides information, guidance, and consultation to licensees, facility staff, licensing colleagues, and other individuals or groups regarding legislation, care requirements, and the provision of quality care.
7. Works collaboratively with Licensees, colleagues and other agencies to address outstanding issues in facilities.
8. Develops, implements and evaluates Licensing resources, and shares these with Licensees as required.
9. Applies legislation through a program of education and progressive enforcement, up to and including preparation for legal action if necessary. Prepares reports and makes presentations at hearings as required.
10. Maintains records in accordance with established procedures and policies; prepares/maintains statistical data, correspondence reports and other documentation.
11. Plans and implements educational opportunities for licensees and facility staff as the need is identified.
12. Contributes to the development and revision of licensing policies and procedures. Participates in the formulation, implementation and evaluation of Quality improvement initiatives.
13. Participates and attends in-service and other educational programs as required. Identifies learning goals and maintains and updates current competence and knowledge within area of practice.
14. Performs other related duties as required.

Education, Training & Experience
Diploma in a related discipline, such as Child and Youth, Early Childhood Education, Supported Child Development or related field. Three (3) years recent, related experience working with a vulnerable population group as defined in the Child Care Licensing Regulation in a child care setting and/or in a community care facility licensing program. Valid Class V BC Driver’s License and possession of a personal vehicle.

Skills & Abilities

• Working knowledge of relevant Acts and Regulations; knowledge of education principles, methods and delivery techniques, and the principles of learning and motivation.
• Ability to interpret, explain and apply the applicable legislation and policies in a variety of situations, including public educational forums.
• Ability to organize work, set objectives and priorities, manage time effectively, and achieve established work goals.
• Ability to integrate regulatory interpretation, current research, facts, best practices, and experience to support professional practice decisions and actions.
• Ability to secure facts through investigation and inspection, adhering to the principles of administrative law and natural justice.
• Working knowledge of the care and programming needs of individuals living in residential care settings.
• Ability to review facility records and identify potential health and safety risks.
• Ability to communicate clearly and manage conflict situations; ability to maintain effective working relationships with a variety of internal and external contacts.
• Ability to use a personal computer and applicable software.
• Physical ability to carry out the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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