The salary range for this position is CAD $59.56 - $85.62 / hour
Job Summary
Join Our Team as a Manager, Informatics - Clinical Ancillary Services
Transform Healthcare with Digital Innovation
Fraser Health is seeking a dynamic and visionary leader to join our Digital Patient and Provider Experience – Clinical Ancillary Services portfolio. This permanent Full-Time Manager position offers an opportunity to support our acute sites with clinical system technology.
About the Role
As a pivotal member of our leadership team, you will oversee a portfolio of enterprise-level applications across 12 acute care hospitals. You will spearhead innovative initiatives in collaboration with clinicians, Digital Patient and Provider Experience teams, and vendors, driving transformative change in healthcare delivery.
Key Responsibilities
- Lead and manage multiple enterprise-level applications.
- Partner with clinicians and digital teams to implement innovative solutions.
- Drive strategic initiatives to enhance patient and provider experiences.
- Manage and mentor a team of skilled professionals, fostering a collaborative and high-performance culture.
- Develop and implement team goals and objectives, ensuring alignment with organizational priorities.
- Provide guidance and support to team members, promoting professional growth and development.
Why Join Us?
- Innovative Environment: Work with highly skilled colleagues on innovative projects that make a real difference in healthcare and patient outcomes.
- Professional Growth: This challenging and rewarding role will push you to excel and grow, contributing meaningfully to the success of our program and the broader community.
- Impactful Work: Be part of a team that is at the forefront of healthcare innovation, shaping the future of health care.
- Supportive Team: Join a fun, collaborative team that values work-life balance and strives to create a supportive environment for all members.
Are You the Right Fit?
- Do you have experience implementing regional clinical systems?
- Can you connect directly with clinicians to strategize and prioritize their needs?
- Do you have a proven track record of managing and leading teams to achieve their best?
If you answered yes, we want you on our team! Join us and be part of the team that innovates the future of healthcare.
Detailed Overview
The Manager, Informatics is responsible for providing leadership in the development, implementation and uptake of health informatics, clinical and corporate information systems within Fraser Health (FH). The Manager, Informatics works with FH Leadership, Corporate, and Clinical Support Services to lead the development and implementation of health and corporate information systems to improve corporate and clinical work processes and patient/employee outcomes.
As a member of the Informatics leadership team, the Manager is part of a coordinated effort to move forward the health, clinical and corporate informatics vision for FH and to work collaboratively with other team members in promoting new technologies and best practice for service delivery.
Responsibilities
- Provides leadership in the development of health and corporate information systems and applications including identifying opportunities to move to electronic information capture and distribution, maintaining a multi-departmental authority-wide view of systems to support the adoption of health and corporate information systems.
- Plans and manages the support of the evolution and adoption of health and clinical/corporate information systems projects and leads strategies to reduce dependence on paper-based personal health and corporate records.
- Develops and maintains the processes necessary to facilitate care provider and employee access to electronic health and corporate information systems, applications and tools.
- Works collaboratively as a member of the Informatics leadership team by functioning as part of a coordinated effort to move forward the health and clinical/corporate information management agenda of FH and by promoting and adopting best practice models for service delivery.
- Works with business process leaders in financial, corporate, and clinical areas to identify current workflow processes and opportunities for improvement through the effective use of information systems and technologies.
- Identifies innovative approaches for information capture, storage, and retrieval and ensures that standards related to the management of personal health, employee or corporate information are maintained and enhanced.
- Accountable for project priorities for the health authority and ensures that projects are executed in accordance with FH project management standards and that necessary project resources are in place to ensure successful implementation, in collaboration with assigned business areas.
- Ensures the ongoing management/maintenance of negotiated vendor contracts. Negotiates contracts with vendors, ensures payment schedule is distributed, and vendor is upholding contract provisions.
- Manages assigned staff by selecting employees, directing, supervising, and evaluating staff to ensure effective performance of duties, promoting, disciplining and initiating employee terminations.
- Ensures the implementation of correct human resource standards and procedures, including performance evaluation, education, and orientation as well as compliance with applicable acts, regulations and collective agreements.
- Interprets and administers collective agreements, if applicable, covering all bargaining unit employees. Investigates and responds to grievances of a confidential nature. Represents management up to and including Step 3 of the grievance process. Attends Third Party Hearings with the representative of the Employer.
- Manages multiple department project budgets under the direction of the Director, by performing activities such as approving and tracking expenditures, identifying budget discrepancies, allocating funds across the areas of responsibility, and providing input into budget development.
- Prepares or provides statistical information on workload measurement, department activity, quality assurance and clinical use on a scheduled or requested basis.
- Participates on assigned internal and external committees, represents Fraser Health as a decision maker on external opportunities to achieve desired outcomes.
Qualifications
Education and Experience
Bachelor's Degree in Health Information Management or a related field plus seven (7) years management experience in a medium to large sized organization working with computerized health information systems, or an equivalent combination of education, training, and experience. Experience with acute care electronic health information systems.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
- Demonstrated knowledge of health and corporate information systems.
- Demonstrated ability to lead, manage, plan, and implement within the area of responsibility.
- Demonstrated ability to work effectively within a highly dynamic environment.
- Demonstrated ability to be effective in an environment subject to continuous change.
- Working knowledge of applicable regulations, legislation, and collective agreements.
- Physical ability to perform the duties of the position.
- Proficiency in the use of personal computers
About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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IMPORTANT: Recruitment scam warning
Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.