Coordinator, Nursing, Ambulatory Care Kelowna

Coordinator, Nursing, Ambulatory Care
BC Cancer
Kelowna, BC

The Coordinator Cancer Care provides professional services to patients within a designated tumour group or clinical trial, their families, and the community. In collaboration with members of the care team, the Coordinator provides emotional support, information, education, and patient care coordination to patients and their families as well as liaising with surgeons, oncologists, hospital and community partners to ensure continuity of care and to achieve optimal clinical outcomes and client satisfaction. The Coordinator develops standards and processes, monitors and evaluates services, and acts as a clinical resource for physicians, other health care professionals, and the community in matters relating to a designated tumour group or clinical trial. The Coordinator also performs duties supporting research.

What you'll do

• Develop organizational policies, procedures, standards and processes for Cancer Care at the BC Cancer Agency (BCCA) in collaboration with the cancer care team for a designated tumour group or clinical trial; evaluates and monitors service outcomes and acts on results to revise and modify the program to improve services.
• Provide leadership in the education of patients and their families by performing duties such as developing, implementing and evaluating teaching programs and educational materials. Acts as a resource to other nurses and health care professionals to support their role in teaching patients and works closely with members of other health care disciplines and physicians in coordinating patient education.
• Act as a clinical resource for physicians, nurses and other health care professionals and students by providing both formal and informal education programs.
• Coordinate care for patients referred to the BCCA by performing duties such as: assessing designated patients for educational and support needs and taking the necessary steps to ensure that the needs are met, including initiating referrals to other members of the team and other support resources; discussing clinical findings and providing support to the patients and their families as needed, in person or by telephone, before, during or after multidisciplinary clinics; assisting patients to understand diagnostics, surgery and treatment options; providing information and support to patients through their decision-making process regarding treatment options; advocating on behalf of the patient and family to support their choices and needs; following up with patients, evaluating and researching outcomes and evaluating treatment processes; documenting all teaching and supportive actions; and participating in patient care management conferences and other relevant multi-disciplinary clinical decision making meetings; coordinates testing procedures as required.
• Support research activities for patients by performing duties such as: monitoring, recording, and reporting pertinent information to appropriate members of the team; identifying and evaluating the patient's eligibility for inclusion in clinical trials based on established criteria and assigning patients to treatment per randomization as required; and assisting physicians in explaining the tumour bank mandate and protocols and/or clinical trial as appropriate to patients and their families, expanding upon and/or clarifying information on the Patient Information and Consent form, obtaining the patient's signature on the consent form, and providing copy to the patient. Administers questionnaires as specified by research protocol and recording the data; submits progress reports to research directors, principal investigators and/or appropriate data centres. As required, performs duties such as accessioning for the purposes of acquiring blood and tissue samples for the tumour bank and performing all tasks associated with the handling and shipping of samples to a Tissue Processing and Storage Laboratory and coordinates activities of the tumour bank in accordance with the Tumour Tissue Repository's Standards of Protocols.
• Coordinate and completes data collection by performing duties such as obtaining information from the patient; developing data collection tools; maintaining records and current data on patients and procedures performed using a computer where necessary; and assisting with external audits.
• Collaborate with members of the cancer care team to identify gaps in cancer services and develops strategies to enhance the community's capacity to care for patients. Attends group meetings.
• Promote the outreach in the community by performing duties such as liaising with the BCCA library and encouraging the use of the library as a resource for information; responding to requests for formal and informal education sessions from health care providers, community groups and agencies; networking with agencies such as the Canadian Cancer Society and participating in committees to enhance Cancer Care; and educating the public, community organizations and other health care providers about the role of the Cancer Care Coordinator.
• Participate in the on-going development and evaluation of the cancer care services at BCCA by collaborating with cancer care teams to identify present and potential needs of the Agency; reviewing Agency procedures, goals, and processes; reviewing, developing, implementing, and evaluating patient care processes; and implementing and evaluating systems pertaining to the coordination of patient care activities.
• Monitor current trends and developments in health, cancer and treatments by performing duties such as identifying and fulfilling own learning needs and participating in educational programs and workshops; researching current information by utilizing library and Internet resources and by maintaining files related to current issues; and planning, undertaking and evaluating assigned BCCA projects and research activities.

What you bring

Qualifications:

• Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses & Midwives (BCCNM), formally known as British Columbia College of Nursing Professionals (BCCNP).
• Three (3) years recent related oncology experience working with patients undergoing diagnosis and/or treatment for cancer, or an equivalent combination or education, training, and experience.

You have:

• Knowledge of a designated tumour group, related diagnostic procedures, surgeries, treatments, reconstruction options, and their effect on patients and families.
• Knowledge of the resources and support services required and available to patients and their families.
  Demonstrated ability to deal effectively with patients who have cancer and/or their families, physicians, other members of the care team, hospital staff, and community agencies.
• Effective interpersonal, organizational and teaching skills.
• Ability to work independently and manage a varied workload.
• Ability to assess patient's needs and respond effectively.
• Demonstrated ability in providing effective adult education to a variety of professionals and lay learners.
• Ability in leading and participating in quantitative and qualitative research projects.
• Leadership ability and ability to lead change.
• Ability to communicate effectively both verbally and in writing.
• Ability to document via written dictation.
• Demonstrated ability to process tissue and blood samples.
• Proficiency in the use of relevant software programs.
• Physically perform duties of the position.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time

Wage: $49.20 - $ 68.08 per hour.
Location: 399 Royal Avenue, Kelowna, BC V1Y 5L3
Applications will be accepted until position is filled.
Hours of Work: Monday - Friday: 0830-1630
Requisition Number: 176904E

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.

BCC is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of December 20, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.