Booking Clerk - Royal Columbian Hospital

1. Schedules in and out-patients for various procedures by booking appointments, arranging follow up visits, re-scheduling and maintaining patient waiting lists for the designated clinical area.
2. Registers out-patients by obtaining medical billing information such as patient demographics, completing requisitions and required documentation, creating computer and hard files and filing alphabetically.
3. Performs reception duties for the designated clinical area such as greeting patients and visitors, answering the telephone, taking messages, answering routine inquiries and/or referring to the appropriate area, as appropriate.
4. Verbally transmits test results to physician's offices, other hospitals and nursing units, as required.
5. Performs clerical duties such as typing, forwarding medical reports for transcription and ensuring department copies are filed and/or reports are distributed.
6. Retrieves cinifilms and reports by performing duties such as calling reference number on computer, signing film out, photocopying material and packages for forwarding to other agencies.
7. Compiles information required for reports on patient visits, forwarding completed information to the Finance Department.
8. Monitors stationary and supply levels, preparing stores requisitions or stationary order requests, as required.
9. Performs other related duties as assigned.

• Knowledge of medical terminology.
• Ability to keyboard at 45 w.p.m.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to organize work.
• Physical ability to carry out the duties of the position.
• Ability to operate related equipment.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor

IMPORTANT: Recruitment scam warning

Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.