Clerk, Respiratory Therapy - Royal Columbian Hospital

1. Schedules and books outpatient appointments by receiving appointment requests, making follow-up appointments, adjusting arrangements and assigning to the appropriate date, time and location. Collects patient information for registration.
2. Maintains timekeeping records for the program(s) staff utilizing a computerized payroll system and submits to the Payroll department. Liaises with Payroll regarding inquiries and makes adjustments as required such as payroll corrections. Answers emploee payroll inquiries. Distributes pay stubs and cheques to designated employees.
3. Allocates and calls in relief staff to fill vacancies resulting from unfilled positions such as shift changes, vacation, leaves of absence and sick leaves by performing duties such as utilizing manual staff scheduling system, processing requests in accordance with applicable collective agreements, preparing revised relief staff schedules and forwarding to the Practice Chief.
4. Prepares and posts staff rotations and schedules for service by reviewing master rotations, transferring information, adjusting schedules to fill gaps and identifying staff shortages.
5. Provides receptionist duties by receiving patients and visitors, providing information and directing to appropriate area; answers the telephone, directs calls and takes messages.
6. Types technical and non-technical material such as minutes, correspondence, procedures/protocols, memos and statistical reports by transcribing from written draft; performs data entry of Physician billings and activity statistics and produces computerized reports by utilizing various software.
7. Sets up and maintains filing systems which includes respiratory therapy outpatient records; obtains patient information, prepares patient forms and compiles patient charts for Respiratory Therapists.
8. Receives, sorts and distributes internal and outgoing mail; maintains an office inventory of stationery, supplies and printed forms by preparing requisitions as requested; photocopies and faxes documents.
9. Arranges meetings and appointments as directed by the Practice Chief by booking interviews, seminars, staff meetings, meeting rooms and contacting appropriate personnel.
10. Performs other related duties as required.

Qualifications

Education and Experience

Grade 12 and four (4) years' recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to keyboard at 45 w.p.m.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal effectively with others.
• Ability to organize work.
• Physical ability to perform the duties of the position.
• Ability to operate related equipment.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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