The salary range for this position is CAD $27.10 - $27.10 / hour
Job Summary
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered Communities.
Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.
We are currently looking to fill a Casual opportunity for a Secretary/Clerk at Queen's Park Care Centre located in New Westminster, BC.
Queens Park Care Centre (QPCC) is located in New Westminster and provides rehabilitation services, an adult day program and a long-term care community. QPCC has an outpatient rehab service and 76 specialized inpatient rehabilitation beds. These provide intensive rehab for different patient populations including Brain Injury, Spinal Cord Injury and Stroke rehab patients as well as lower leg amputees, complex neurological conditions and other muscular skeletal injuries. Queens Park is a small and friendly site with a close link to its community and a high dependency on it's multidisciplinary team. An active wellness committee, a strong Foundation partnership and a leafy green location help support our focus on staff wellness. This is an exciting opportunity to contribute towards making a significant difference in patient or resident lives. Come help us take Queens Park into the future - Apply today!
Learn more about the dynamic city of New Westminster here: New Westminster
Come work with us!
Joining the Fraser Health team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.
Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.
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Detailed Overview
Provides secretarial and reception support to the Specialized Geriatric Clinic such as developing presentations, recording minutes, arranging meetings, responding to inquiries, directing calls, filing and maintaining appointment calendars; books and schedules out-patient appointment including coordinating patient appointment for physicians at the assigned location.
Responsibilities
- Performs a variety of secretarial duties such as recording, transcribing and distributing meeting minutes, composing correspondence and typing technical and non-technical material such as letters, reports, overheads, and presentations using various software applications; distributes documentation as required.
- Maintains appointment calendars for the interdisciplinary team and physician by receiving and reviewing appointment requests and appointment calendars; books, schedules and/re-schedules appointments, as required; arranges meetings by setting times, booking room and equipment, typing and circulating notices, flyers and/or agendas.
- Admits and discharges patients by collecting demographic data and entering information into a computerized system, completing required forms and attaining required signatures; updates computerized system according to changes.
- Books and schedules out-patient appointments by receiving and reviewing referrals and referral information, in accordance with the interdisciplinary team and physician schedules; contacts patient, interdisciplinary team members and/or physician to confirm appointment times; rearranges schedules as required.
- Performs receptionist duties such as answering the telephone, directing calls, taking and relaying messages and responding to general and specific program inquiries such as admission criteria; opens, dates and distributes internal mail.
- Compiles statistical and other related information such as workload and client data for further review by the Manager or designate; runs reports and collects data from the computerized system and performs basic calculations, as needed; researches and summarized data for various memos, reporting and correspondence for use at meetings.
- Performs timekeeping functions such as inputting hours into the payroll system; distributes cheques and/or pay stubs to staff.
- Sets up and maintains office filing and distribution systems for the assigned area including correspondence, reports, physician files, patient information and meeting documentation.
- Processes office and/or medical/surgical supply orders by completing requisition forms for signature; forwards requisitions to Material Management, checks incoming orders and follow up on order discrepancies or concerns.
- Participates in quality improvement activities such as providing input into the effectiveness and efficiency of standard forms, utilization of space, work flow and process.
- Performs other related duties as assigned.
Qualifications
Education and Experience
Grade 12 and two (2) years' recent, related experience or an equivalent combination of education, training and experience.
Skills and Abilities
- Ability to keyboard at 45 wpm
- Knowledge of medical terminology
- Ability to communicate effectively, both verbally and in writing
- Ability to deal with others effectively
- Physical ability to carry out the duties of the position
- Ability to supervise
- Ability to organize work
- Ability to operate related equipment
About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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IMPORTANT: Recruitment scam warning
Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.