Patient Transfer Escort, Minimum and Medium Security Units

BC Mental Health & Substance Use Services

Coquitlam, BC

What you’ll do

• Provide safe and secure escort for Forensic Psychiatric Hospital patients to outside agencies, including secure facilities, hospitals, group homes and specialists outside of the hospital; assumes custody of patient from outside agencies to the hospital and ensures the safety and protection to the public and employees of the other agencies.
• Escort patients to and from programs, Review Boards, Review Panels and throughout all levels of security within the facility, including Gym, Rehab, Physiotherapy, Fir Hall, OT, and on supervised grounds as per policy, and task specific safe work practices throughout each unit, including program areas and grounds of the Forensic Psychiatric Hospital site.
• In collaboration with the Consults Services, units, programs and Forensic Security Officers, and under the direction of their Clinical Manager, schedules patient transfers and appointments to lower mainland hospitals, clinics and providers and selects required equipment such as stretcher or wheelchair as indicated through verbal direction, and pushes patient on designated equipment to ensure prompt arrival at specified location.
• Assist with movement of patients, as instructed by health care staff, by lifting and transferring patients on and off beds, stretchers and wheelchairs, following safe lifting practices and utilizing lifts and/or slide boards as required.
• Accompany patients on transportation to other facilities and appointments by methods such as collecting relevant patient forms and clinical information from designated personnel, assisting to secure patients in vehicle, transferring patient from wheelchair and stretchers following safe lifting practices and utilizing slide boards, forwarding patient information to designated personnel as required and escorting patient(s) to appointment. Provides assistance to the patient(s) throughout appointment as required; escorts patient(s) back to the facility and delivers patient information back to designated personnel.
• Observe and monitors patient’s behaviors, reports problems or concerns to Registered Nurse or Registered Psychiatric Nurse. Documents in patient’s charts time off the unit and notifies nursing and/or technical staff of any problems or patient concerns.
• Assist in controlling disturbances in patient behavior particularly in public, by utilizing appropriate de-escalation and safe, recognized control techniques. Interacts with patient in aggressive and/or volatile situations, such as dealing with non-residents causing a disturbance on the unit of their patient, or hospital grounds, and diffuses the situation reducing the escalation of aggression.

What you bring

Qualifications

• Grade 10. Graduation from a recognized Nursing Assistant or Care Attendant program, or an equivalent combination of education, training and experience.
• Current CPR certificate
• Valid BC Class IV Driver's license.

Skills & Knowledge

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

• Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual
Wage: $29.83 per hour

2% of the straight-time hourly rate of pay for employees working in Minimum and Medium security units and community settings; 4% of the straight-time hourly rate of pay for employees working in Maximum and Multi-level security units.
Location: 70 Colony Farm Rd, Coquitlam, BC V3C 5X9
Hours of Work: Rotating; 0700-1500
Requisition # 172738E

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCMHSUS are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date ofSeptember 24, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.