Shelter Support Worker
Description
The Shelter Support Worker ensures a healthy and safe environment for clients/guests. Additionally, the incumbent may provide emotional support and crisis intervention.
KEY RESPONSIBILITIES:
- Monitor the activities of guests and be available for personal, practical, and moral support.
- Accurately record day-to-day happenings/incidents using established methods.
- Assist guests in accessing clean/dry clothing and laundry services.
- Coordinate guest care as it relates to security issues.
- Carry out inspections.
- Serve meals/snacks/beverages.
- Perform janitorial duties of the facility as required.
- Perform other duties as assigned.
Please Note: Due to the nature of a low-barrier shelter, applicants should be aware that they will be working with intoxicated individuals.
HOURS: 32 hours per week. (Monday - Thursday) (8:00 a.m. - 4:00 p.m.)
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Education/Certifications:
- Completed grade 12 high school diploma.
- Food Safe Level 1 or willingness to obtain.
- CPR First Aid ©, or willingness to obtain.
- WHMIS Training & Universal Precautions Training
- Note: an alternative level of education and experience may be considered.
Required Skills/Knowledge:
- A heart for people, empathy for those in need, and compassion for individuals struggling with addictions, dealing with mental health barriers, the street entrenched, and the marginalized.
PREFERRED SKILLS/CAPABILITIES:
Completion of a formal post-secondary/college diploma program of 1-2 academic years in a related field (e.g., Social Service Work, Mental Health & Addictions, etc.) is a strong asset.
Successful candidates, prior to hiring, may be required to provide:
- Background check consent.
- A clear vulnerable sector screening.
- A clean drivers abstract.
- Completion of our online Abuse Training and required Health and Safety training.
The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.