Clinical Information Specialist

1. Participates in planning, clinical application design, validation, testing, and staff education, training and/or support related to the implementation and software upgrade of the department's clinical information system or applications.
2. Analyzes current and future clinical workflows to improve the efficiency of processes related to the utility of clinical information system/applications for the assigned department. Provides recommendations for system improvements.
3. Consults and collaborates with clinicians, leaders, and physicians from clinical programs as well as interdisciplinary team members from designated programs and other services regarding additions, changes and deletions of data in Fraser Health's clinical information systems. Maintains data integrity by conducting system audits and data remediation as required.
4. Participates in planning, designing, implementing and evaluating clinical information systems education and training sessions for direct care providers, allied health staff, and physicians.
5. Conducts classroom education and one-on-one training sessions on the appropriate, safe and efficient use of clinical information system, including applicable policies and legislations related to electronic health records.
6. Provides clinical information system end-user support on site, on the phone, through online bulletins/reminders, or through remote computer access.
7. Collaborates with information management, information technology services and the vendor/s on resolving system or technical issues affecting the users of clinical information system and/or applications.
8. Participates in quality improvement activities of designated portfolio by reviewing current practices, identifying potential problems, recommending changes, and providing input into the development of standards and practices.
9. Keeps current of changes in clinical practices and determines related information needs and clinical information system changes.
10. Participates on assigned internal and external committees as required.

Education and Experience

Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).

Current practicing registration as a Registered Psychiatric Nurse with the BCCNM may also be considered for Mental Health & Substance Use Services program area only.

Four (4) years recent, related acute and/or community nursing experience in the designated clinical area; or an equivalent combination of education, training and experience. Courses in computer software technology or health informatics; experience in implementing projects in department settings and educating adults in group settings.

A valid BC Driver's Licence; access to a vehicle for business purposes.

Skills and Abilities

• Demonstrated working knowledge of related electronic health information systems.
• Knowledge of the benefits and challenges of clinical information systems implementation to clinical practice and/or patient care environments.
• Demonstrated advanced skills in MS Office productivity software, including Outlook, Word and Excel.
• Ability to apply adult teaching and learning principles to deliver education or training in a group/classroom setting, including the development of training materials.
• Demonstrated professional communication skills, both verbally and in writing.
• Demonstrated ability to consult, plan, organize, implement and problem solve.
• Demonstrated ability to collaborate effectively with others.
• Demonstrated ability to work independently using initiative and judgement with limited direction.
• Demonstrated ability to meet deadlines.
• Demonstrated ability to operate related equipment.
• Physical ability to perform the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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IMPORTANT: Recruitment scam warning

Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.