Coordinator, Medical Staff Credentialing-surrey

1. Coordinates and administers the appointment/review process for Fraser Health (FH) medical staff, in accordance with FH Medical Staff Bylaws and Medical Staff Rules, and the Hospital Act/Regulations.
2. Releases, receives and reviews applications for appointment, renewal, change of status, leave, and resignation for practitioners and FH Medical Staff members: assesses completeness of required information and supporting documentation; identifies missing information, inconsistencies, ambiguous and/or inappropriate application requests.
3. Verifies the legitimacy of application information and supporting documentation for compliance against established requirements and standards of the FH Medical Staff Bylaws and Medical Staff Rules; liaises with representatives from a variety of licensing bodies and private and government agencies such as the relevant Colleges, Ministry of Health and Medical Services Plan, academic institutions, and other individuals and entities to obtain information, validate applicant claims and supporting documentation, resolve issues, and amend applications.
4. Discusses and advises applicants, members, Medical Leaders, and other staff on the medical staff/appointment review process, categories of appointment(s), site, department assignment, and privileges; inquires about the intended role of the applicant as it relates to the criteria in the Bylaws for each category; clarifies whether the applicant will need to be assigned to more than a primary department due to the nature of the intended practice and what privileges would be appropriate.
5. Provides education and guidance to designated staff across FH regarding medical staff appointment/review practices, procedures, and structure; prepares and conducts medical staff appointment/review orientations and communicates updates as appropriate on new policies and procedures.
6. Prepares and submits applications for appointment/review and mid-term changes to Regional Department leadership, FH Medical Advisory Committee (HAMAC) and the Board based on verifications and assessments.
7. Maintains current knowledge of FH Medical Staff Bylaws, Rules and Hospital Act/Regulations; recommends revisions/updates to ensure compliance; recommends revisions to general aspects of the credentialing process, policies, and forms, as necessary; recommends, and/or implements changes, revisions, and enhancements as appropriate. Prepares for and coordinates external credentialing audits.
8. Develops and maintains positive working relationships with FH Medical Leaders, Medical Secretaries, and Medical Staff members and applicant practitoners; responds to internal and external inquiries regarding medical staff appointment/reviews.
9. Utilizes complex Medical Staff Credentialing software at an expert level, maintaining a current knowledge of program changes, monitoring data quality, and generating reports. Conducts file/application and database audits for omitted, inconsistent or ambiguous information
10. As a primary contact for applicants and Medical Staff members, utilizing a client-focused approach, facilitates a wide variety of technological, logistical and infrastructure requests such as network access, on-line orientation, clinical applications access, parking passes and other requirements. Initiates, coordinates, tracks, monitors and troubleshoots service requests for IMIT applications, and works with internal departments to ensure that arrangements for the service requests are completed in a timely manner.

Qualifications

Education and Experience

Diploma in Business Administration or a related field plus three (3) years' recent, related experience in Medical Staff credentialing in a hospital or health authority setting in a Canadian jurisdiction or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Knowledge of Medical Staff Bylaws/Rules and BC Hospital Act/Regulations.
• Knowledge of Medical Staff appointment/re-appointment processes.
• Knowledge of physician specialties, required training programs, and hospital medical staff organizations.
• Knowledge of Physician, Dentist, Mid-wife and Nurse Practitioner Licensing requirements in B.C.
• Knowledge of the interrelationships between physicians and other care providers.
• Demonstrated business administration skills.
• Demonstrated ability to work independently.
• Proficient in the use of personal computers including the use of a variety of business software applications.
• Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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