Manager, Medical Imaging Informatics - Surrey, British Columbia

1. Participates in the development, implementation, and evaluation of effective department-wide policies for information systems and strategies that ensure integrated and sustainable MI programs and services consistent with established priorities and the vision, values, and strategic direction of FH as well as standards set out by accreditation and other regulatory bodies. Ensures consistency with regional and professional standards and the maintenance of accreditation and radiation safety standards.
2. Develops and maintains effective and efficient communication mechanisms through continual liaison, coordination, and monitoring across all partner groups and management team members; ensures integration of informatics services and data flow to support the delivery of high-quality health care, promotes best practices, addresses issues, and identifies improvements to maximize organizational efficiencies.
3. Develops as appropriate and maintains an effective workforce plan for assigned MI Informatics services in collaboration with key partners that ensures the ongoing availability of qualified and technically competent informatics staff, consistent with FH strategic goals and objectives, and within the context of operational demands and environmental and resource constraints.
4. Serves as primary contact for enhancement requests and issues. Responds to enquiries, supports, facilitates and coordinates research and development projects and participates in the management of computerized information systems.
5. Collaborates in the development of assigned capital and operating budgets for MI Informatics to complement strategic directions within existing fiscal constraints. Uses best utilization methods to thoroughly monitor and adhere to allocated budgets; monitors operating and capital budgets for assigned areas as appropriate; conducts variance analysis of allocated budgets and provides reports and recommendations on budget variances impacting long and short term fiscal planning for existing and new services.
6. Manages designated staff including the planning and establishing of work priorities, scheduling and task/work/project assignments, approving of vacation and leave, and evaluating of employee performance; investigates and resolves work and staff issues including disciplinary action and termination. Makes recommendations to the Director regarding planning, organizing, implementing, and evaluating the services provided by the department. Leads or supports the interview process and recommends selection of new staff. Develops and conducts staff orientation and provides staff with professional development training and opportunities. Monitors and prepares reports on such issues as overtime and attendance management.
7. Implements effective performance management processes and provides direction, guidance and cross-site leadership to assigned unionized and non-contract staff including those who have supervisory responsibilities. Ensures the culture is one in which individual competencies can thrive.
8. Provides the necessary support to the MoH by working collaboratively to establish provincial data standards and ensures regular, comprehensive, and reliable reporting to the MoH on MI exam volumes and wait times; provides l leadership, management, and direct data analytics support as necessary to fulfil the MoH-mandated requirements.
9. Performs other related duties as assigned.

Baccalaureate degree in a relevant profession, supplemented with leadership and business management courses, as well as a minimum of five (5) years’ recent, related progressive informatics leadership experience in a complex acute care information systems environment including two (2) years in the coordination, implementation and maintenance of radiology information systems and/or picture archiving and communication systems or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated leadership skills and the ability to inspire staff and build a team environment that fosters trust and respect.
• Ability to foster collaboration and effective working relationships with partners that promote cooperative goals and contribute to an atmosphere of trust and mutual respect.
• Demonstrated ability to communicate orally and in writing and deal effectively with coworkers, physicians, other healthcare staff, and staff of external agencies.
• Demonstrated ability to function within a complex interdisciplinary environment including the ability to communicate with the physician community.
• Demonstrated ability to design, implement and maintain systems and processes to achieve strategic outcomes.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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