Pathologists' Assistant Supervisor

Pathologists' Assistant Supervisor

Anatomical Pathology

Vancouver, BC

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Pathologists' Assistant Supervisor reports to the Team Lead and/or designate, provides Pathology Assistant technical leadership and expertise and is responsible for the day-to-day supervision of the Gross Room and Morgue. The role develops processes and procedures, facilitates workplace solutions and oversees the implementation of new or revised workflow processes to ensure that staff scheduling meets the operational requirements for the Gross Room and Morgue. As a technical practice resource, the Supervisor participates in the development, coordination and implementation of staff and student orientation and training programs, provides input into performance management of team members, and monitors the quality of technical work performed to ensure standards are upheld and safety procedures are followed.

Under the direct supervision of pathology medical staff in all matters relating to tissue examination, the role holds primary responsibility for the initial examination and dissection of all surgically removed tissues, and dissection of bodies during post-mortem examination.

What you'll do

• Supervises staff by performing duties such as coordinating the day-to-day work activities and prioritization of activities organizes and implements orientation and training programs for new staff and students.
• Supervises technical grossing activities within the Gross Room to bench Prosectionists and grossing technologists and provides oversight and assistance to grossing staff for:
  • Grossing and dictation of surgical, and biopsy tissue specimens.
  • Preparing tissues for microscopic examination for intraoperative consultation.
  • Responsible to create, evaluate and implement new procedures/processes, equipment and instrumentation, dissection techniques and to ensure staff is instructed in their use.
  • Maintaining extensive knowledge in dissection and dictation techniques/procedures and laboratory operation in order to evaluate, recommend and/or implement change.
  • Assuring appropriate specimen accessioning and preparation.
  • Gathering and organize pertinent clinical information and history including x-rays, scans, reports, operative records, photographs, laboratory testing results.
  • Data entry into Laboratory Information System and generation of reports/labels including accession labels, worksheets, reports, logs.
  • Performing technical gross dissection of all specimen types and complexities (L4E Levels I to VI).
  • Preparing specimens for special procedures and referred out testing such as lymphoma protocol, cytogenetic studies, immunofluorescence and flow cytometry as required.
  • Performing specimen photography, mapping sections and generating diagrams when appropriate.
  • Maintenance of Gross Room protocols/procedures, reports and data.
  • Assuring proper maintenance of equipment and adequate volume of supplies.
  • Maintaining a clean and disinfected technical work area and related instrumentation according to established guidelines.
  • Managing proper storage and disposal of biological specimens.
  • Ensuring resolution of technical problems referred by staff.
  • Meets with sales and technical representatives as requested.
  • Ensuring Gross Room compliance with requirements for accurate and thoroughly documented quality control, quality assurance, instrument maintenance and service records, investigating and following up on quality measures/monitors.
• Supervises the technical functions within the Morgue including specimen handling, dissections, staff and resident training and evaluation as well as quality control/improvement programs and provides oversight and assistance to morgue staff for:
  • Verifying proper legal authorization for autopsy.
  • Assuring proper transport, completeness of documentation and identification of decedents entering and leaving the morgue.
  • Preparing the morgue suite and required tools, instrumentation and sample containers for post mortem examination.
  • Performing adult and pediatric post-mortem examinations including: external examinations, in-situ organ inspection, evisceration, dissection and dictation as required.
  • Obtaining biological specimens such as blood tissue and toxicological fluids/materials.
  • Performing special autopsy techniques such as spinal cord removal as required.
  • Assisting the pathologist and/or residents throughout the autopsy.
  • Proper cleaning and disinfection of the morgue and related instrumentation and tools after a post-mortem examination according to established guidelines.
  • Performing specimen photography.
  • Liaising with Diagnostic Imaging to coordinate post-mortem imaging.
  • Assuring proper maintenance of equipment and an adequate volume of supplies.
  • Liaising with provincial and out of province coroners offices.
• Develops operational guidelines, policies and procedures to ensure that the standards for quality are maintained. Provides leadership to technical and clerical staff on practice and operational issues through problem resolution.
• Participating in interviewing and selection of new staff. Participating in the annual performance appraisal process. Providing support, coaching and performance feedback to employees. Investigating employee performance matters where corrective action or discipline is required. Issue discipline.
• Responsible for the training of all new medical students, residents and students from the Pathologists' Assistant program.
• Conducting independent research work under the supervision of a Pathologist and presenting the results/findings at scientific conferences, seminars, in laboratory meetings or in related settings.
• Collaborating with relevant departments to assess the impact of research projects and establishing internal process for handling research activity.
• Participates in biobanking research.
• Establishing documenting reviewing and maintaining laboratory Quality Control programs; assesses results and ensures necessary corrective actions are carried out.
• Ensuring testing of external proficiency specimens is completed and results reported promptly, where applicable.
• Ensuring compliance by area staff with established policies, and procedures, professional standards and practice, and requirements of accreditation agencies. Implementing and monitoring procedures for capturing and maintaining statistics as required by governing agencies.
• Works with medical staff for service reviews and setting of service objectives by initiating data collection and analysis for service planning and improvement. Oversees follow up as agreed upon.
• Partners with senior technical and medical staff and other stakeholders to review equipment, methodology and new scientific development and facilitate the introduction of new diagnostic laboratory technologies as appropriate and in accordance with the strategic plan.
• Provides leadership in establishing priorities for allocation of available resources including identifying resources for Laboratory Divisions/Programs and services such as planning for space, equipment and staff.
• Defines an effective workforce plan consistent with strategic goals and objectives and within the context of operational demands and environmental and resource constraints. Oversees the recruitment and professional developments of non-medical staff members and ensures that staff members are achieving a level of performance that meets the highest standards within their areas of function.
• Performs other related tasks as assigned.

What you bring

Qualifications

• Certification or eligible for certification with Canadian Certification Council of Pathologists' Assistants (CCCPA).
• Graduation from an approved Master's Pathologist Assistant Program, plus three (3) years' recent surgical and autopsy pathology experience, including one (1) year of supervisory/management experience, or an equivalent combination of education, training, and experience.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
• Comprehensive knowledge of the standards of practice and guidelines for Pathologist's Assistants established by the CCCPA and/or other relevant national professional associations.
• Demonstrated ability to function as a team member, leader, teacher, motivator, and facilitator and to coach and deal with others effectively and in a supportive manner.
• Demonstrated ability to communicate effectively, both verbally and in writing, with co-workers, medical personnel and other healthcare staff, both one-to-one and in groups.
• Familiarity with principles of diagnostic anatomic pathology.
• Diligence, meticulousness and exceptional organizational skills.
• Comprehensive knowledge of organization policies, procedures, and standards of care, including practice of safe work procedures with discipline equipment.
• Demonstrated ability to meet deadlines and benchmarks while consistently displaying a high level of attention to detail.
• Demonstrated ability to work independently and as part of a team.
• Demonstrated customer service skills in assessing and meeting the needs of internal and external stakeholders.
• Demonstrated ability to deal effectively with all levels of scientific and clinical faculty, staff, trainees, and patients.
• Demonstrated ability to work with deceased patients.
• Demonstrated ability to work with sensitive information and data in a discrete and professional manner.
• Follows established policies and procedures to ensure the privacy and safety of patients, co-workers, and self.
• Displays accountability for actions and learns from mistakes.
• Demonstrated ability to identify problems, apply sound judgement, and proactively takes initiative to address issues.
• Demonstrated change management, leadership and supervisory skills.
• Strong computer skills including proficiency in Microsoft Word, Excel, Visio and PowerPoint.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Wage: $43.87 - $54.79 / Hour
Location: 4500 Oak St, Vancouver, BC V6H 3N1
Closing date: Applications accepted until position is filled
Hours of Work: 7.5 hour shifts between 0700 - 1700, including on call.
Requisition # 178307E

What we do

Provincial Laboratory Medicine Services (PLMS) provides laboratory testing at 31 sites across the lower mainland and central coast of BC, including acute care hospital laboratories and specialty laboratories.

PLMS is part of the Provincial Health Services Authority (PHSA).

PHSA and PLMS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of January 25, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.