Specialist, Psychological Health & Safety

Specialist, Psychological Health & Safety

HR Psych Health & Safety

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Specialist, Psychological Health & Safety (PH&S) reports to the Manager and is an innovator, knowledge translator, facilitator and change agent responsible for developing & delivering psychological health and safety educational programs, initiatives and written resources. The Specialist integrates formal psychological health and safety education, training and skills into the development, delivery and 'operationalization' of psychological health and safety concepts. In collaboration with the PH&S team, the Specialist designs, delivers and evaluates innovative educational strategies and programs such as: health promotion, e-learning related to the national standard for psychological health and safety in the workplace, core PH&S competency training for a range of all staff and customized learning modules and resources relevant for the diverse service delivery programs across PHSA.

The Specialist assesses readiness for change, prepares leaders for and applies tool to assess and analyze current state psychological health & safety strengths and risks. Presents assessment findings to leadership and recommends an action plan that takes into account the clients constraints, completing demands and current realities. Recommends an effective and sustainable implementation plan utilizing evidence-based approaches and strategies that leaders can utilize to enhance the psychological health and safety of their work environment, and support employees who are experiencing psychological health issues or disorders. Incorporates strategies and approaches to encourage active, meaningful and effective participation of all workplace stakeholders in psychological health and safety planning and implementation. Enhances the competencies of leadership by providing education and supporting the development of skills and confidence to lead in psychologically safe and emotionally intelligent ways. As well, advocates for the value of PH&S workplaces and works to enhance the resilience of employees to promote a productive and well organization.

What you'll do

• Partners with operations leadership and members of the safety and prevention and human resources portfolio to support teams in adopting psychological health and safety principles and practices throughout PHSA. Partners with PHSA programs and services leaderships and Human Resources colleagues to design and apply best practice PH&S concepts, approaches, and tools.
• Provides education, consultation, guidance to Clinical and Senior Leaders on design, materials development and effective learning strategies that includes teaching, facilitation and simulation and provides on-the-job support to direct and non-direct care staff to support the implementation of the 15 factors associated with the National Standard for psychological health and safety in the workplace. Assists with PHSA wide implementation and coordination of initiatives. Establishes evaluation plans and models to ensure learning programs are meeting stated outcomes.
• Leads the development, implementation and maintenance of assigned competency-based learning programs and continuing education of staff, integrating these with practice standards. Ensures the development and updating of resources to support such education in order to develop and maintain staff competency for psychological health and safety and trauma informed practice.
• Provides advice and guidance to executive and front-line leadership about implementing PH&S strategies and how to foster psychologically healthy and safe workplaces based on assessing current culture, strategies and resources. Supports leaders with evidence-based approaches and strategies that they can utilize to enhance the psychological health and safety of their work environment, and support employees who are experiencing psychological health issues or disorders. Consults with external agencies, such as Health Care Unions, and other health authorities, as well as research and academic institutions for the purpose of creating and knowledge sharing PH&S education resources.
• Ensures specialized programs/projects deliverables are completed on time and on budget, as identified in the project plan. Identifies gaps and tracks key metrics as they relate to the project deliverables and provides consultation, guidance and support to designated project staff, contractors and stakeholders. Develops, revises, and maintains existing resource/courses and programs as well as new program/course/conference development.
• Advocates for and educates on the value and necessity of working towards improved psychological health and safety. Incorporates strategies and approaches to encourage active, meaningful and effective participation in psychological health and safety planning and implementation. Works to reduce or eliminate stigma about mental illness.
• Researches, writes, edits and produces communication content and promotion strategies, in collaboration with other PHS team members, to engage internal and external audiences on the issues, and, opportunities for psychological health and safety in health care. This includes newsletter articles, organizational bulletins, web content, intranet updates, speeches, briefing notes, video scripts, presentations and more.
• Designs and produces digital content such as graphics for social media, digital signage and presentations to support campaigns led by the psychological health and safety team.
• Liaises with stakeholders, including directors, managers, physicians and other experts within PHSA to develop a broad understanding of important issues related to PHS, challenges and strategic directions being undertaken. Fosters open dialogue between key stakeholders and communicates messages clearly and concisely to promote awareness of initiatives and contribute to creating a psychologically healthy and safe workplace for all employees, medical staff and leaders.
• Maintains knowledge of trauma informed approaches at a personal, practice and organizational level; embraces that cultural safety, diversity, equity and inclusion are essential to delivering exceptional care.

What you bring

Qualifications

A master's degree in education, Psychology or Counselling or a related field plus five (5) years of Learning & Development experience, including course design, material development and facilitation. Expertise in instructional design, delivery and evaluation methods for individuals and groups. A minimum of two (2) years' experience/advanced certification in core aspects of psychological health and safety including: organizational psychology, coaching, motivational interviewing, health promotion, counselling and skills specific to supporting teams and individuals to create a psychologically healthy and safe workplace.

Strong interpersonal communication, leadership, strategic and innovative thinking, inspired coaching, interpersonal and influencing skills. A strong work ethic with the ability to effectively multi-task and meet deadlines. A consummate team player who will be willing to pitch in and co-facilitate and/or co-develop with team members. Commitment to, and demonstrated involvement in, continuous life-long learning. Outstanding written and verbal communication skills. Highly skilled with MS Office products, particularly Word, PowerPoint and Excel and other education-related tools and resources.

Excellent interpersonal, presentation, and verbal and written communication skills with the ability to communicate complex ideas in simple terminology and the ability to negotiate and persuade others. Ability to work effectively with all levels of staff. Strong, positive team player with a collaborative work style. Systems thinking and political awareness are essential. Strong analysis and problem-solving abilities required. Excellent organizational skills including the ability to prioritize workload to meet deadlines. Must demonstrate LEADS Competencies (Leads Self, Engages Others, Achieves Results, Develops Coalitions, Systems Transformation).

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time

Salary Range:$88,990 - $127,923 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 1G9
Closing date: Applications accepted until position is filled
Hours of Work: 0800-1600 (Monday to Friday)
Requisition # 178018E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of January 24, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.