Administrator/ Chairside Assistant - Civic Dental

About Us:

Welcome to Civic Dental, your trusted dental provider in Vernon, BC. We are committed to offering exceptional dental care in a welcoming and comfortable environment. Our skilled team provides a full range of services, from preventive and restorative care to cosmetic and emergency dentistry, using the latest technology to ensure top-quality results.

Proudly serving the Vernon community, we look forward to welcoming you to our dental family. At Civic Dental, your smile is our priority.

We are seeking an experienced Administrator who is adaptable and willing to assist with chairside duties as needed. This role requires a versatile professional who can seamlessly support both the front and back ends of our practice, ensuring smooth operations and exceptional patient care. If you thrive in a dynamic environment and enjoy contributing to a cohesive team, we encourage you to apply.

Schedule: Full time - apply to learn more!

Benefits of Joining Our Team:
• Competitive compensation

• Uniform allowance provided

• Extended benefits

• Continuing Education opportunities
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

The wage range is from $21.00 to $33.00 per hour depending on experience. Hourly wage is determined based on the candidate's work experience and will be discussed during the interview process.

Responsibilities:
• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:
• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.