Community Director

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide competitive wages, profit-sharing, and amazing benefits like flexible group medical and dental, fitness reimbursement, training and development, group RRSP matching, rental discounts, and more.

Responsibilities:

• Work with the operations team to ensure region's financial performance meets expectations
• Plan with the operations team the best use of available resources, staffing, and facility requirements
• Strategic planning for future needs of region, study market trends & movements - develop growth strategies
• Inspect potential properties for acquisitions
• Identify future strengths, weakness, opportunity, and challenges to the rental market of the region - take pro-active approach in taking advantages of market opportunity (i.e.: review rents)
• Communicate daily with Leaders, respond to inquiries with sound judgment & good information
• Formulate clear objectives to achieve desired performance from Area Coordinators
• Evaluate Leaders through site visits/inspections, provide positive feedback, correct action if desired results not met
• Lead regional staff, allocate work, monitor day to day operations, set priorities
• Leading the mentors and being involved in the continuing development of the Mentor program
• Review staffing needs for region, evaluate performances, compliment, discipline/ recommend dismissals, review wages
• Review (weekly) with specialists i.e.: quality control, landscape, carpenter, and set work schedules and priorities
• Review Capital projects, set site priorities re: capital improvement
• Manage cost per door, budgets, prepare budget reports as required
• Monitor various reports to review vacancy, site operations, etc.
• Review collections of rents, legal work
• Respond to daily mail / email from Associates, residents, lawyers, and government agencies
• Attend community events, meetings (Apartment Owners Organizations, Committees on residential tenancy issues, panel discussions relating to property management issues etc.) to raise Boardwalk's profile in the community and promote co-operation with competition
• Overseeing a fleet of vehicles

Experience and Educational Requirements:

• Post-Secondary degree required
• C.P.M. or R.P.A. designation preferred
• Management experience in property management field preferred

Technical Requirements:

• Advanced proficiency with Word, Excel, and Outlook
• Ability to learn and adapt to changing technology
• Knowledge of all Boardwalk Operational Applications
• Knowledge of applicable legislation (i.e. Residential Tenancies, etc.)

Non-Technical Requirements:

• A strong communicator
• Strong organizational, interpersonal and time-management skills
• Experience and judgment dealing with day-to-day business operations
• Deadline and goal oriented
• Exceptional team building and leadership skills, including ability to motivate and lead other Associates in a team environment
• Ability to work independently and with other Associates in a team environment
• Ability to create trust and build lasting business relationships
• Ability to multi-task and prioritize workload, and the workloads of others
• Eager to take on new challenges and to challenge the status quo of doing things
• Ability to work under high stress and locked-in deadlines
• Demonstrate a positive attitude, enthusiasm and assertiveness
• May be required to travel between multiple cities

Interested applicants are invited to submit a cover letter and resume.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted. Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Post-offer/Pre-employment Physical Testing where applicable.

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Ready to shape the future of our communities? Come work with us and learn where doing what you love means never working a day in your life!

Deeply rooted in family spirit and humility, Boardwalk's five core values of integrity, associates, teamwork, customer service and social responsibility are more than just words - they are a way of life. Coupled with our Golden Foundation of 'treat others as you would like to be treated,' 'be good,' 'love community' and 'have fun,' we believe in happiness and creating the most memorable experiences for both our Associates and Resident Members, continually looking for new and innovative ways to enhance and strengthen all our Boardwalk communities.

We hope these values speak to you as they speak so meaningfully to us!

As we continue to grow, we remain unwavering in our commitment to providing Resident Members with the best quality rental communities. This same commitment means Boardwalk is always seeking individuals who have a positive attitude, are energetic and passionate, self-driven, productive, have the capacity to deliver high-quality results and who believe in the power of teamwork.

Together, with you as part of our team, we will continue to create meaning every day for those who choose to call Boardwalk home.

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Diversity, Equity and Inclusion Commitment Statement

We are committed to attracting and retaining a diverse team that will honour and celebrate your experiences, perspectives and unique identity regardless of age, ethnicity, race, colour, abilities, religion, socio-economic status, culture, gender, sexual orientation, gender identity and gender expression.

Together, our communities strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.

We believe every Associate in our team enriches our diversity by exposing us to a broad range of values, customs and experience to better understand and engage with the world around us, identify challenges, so as to discover, design and deliver solutions together.