Dietary Worker
Job Description
The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibilities
- Performance of resident meal portioning, plating and delivery with the support of the care services team, in accordance with established policies and procedures.
- Ensures accuracy of food items being delivered to the resident and informs resident of meal selection and any therapeutic diet information
- Presents attractively displayed meals based on resident choice and preference to meet individual dietary requirements at the required times.
- Demonstrates initiative to meet resident needs consistent with resident -focused care approach.
- Evaluates on an ongoing basis the overall acceptance of meal service including portions, palatability and waste and communicate results to cook.
- Clearing and cleaning of resident dining and service areas.
- Sets up work stations including prep tables, service counters, hot wells, steam tables, etc.
- Implementation and practice of established safe food handling and sanitation procedures.
- Sanitation of service implements including tools and equipment.
- Inventory and replenishment of unit specific supplies.
- Attentive care and consideration of resident, staff and visitors' requests.
- Attend mandatory training and departmental meetings.
- Displays polite, spirit-of-service attitude towards customers and co-workers. Maintains friendly, efficient and responsive attitude toward client and client's customers/residents while performing job duties.
- Maintains the privacy, safety, and dignity of each resident by observing resident confidentiality and by strictly adhering to safety and sanitation standards
- Warewashing of all dishes & utensils
- Customer service in a café retail environment, including operation of POS machine and handling of cash
- Other related duties as required (i.e.: Temperature/Food/Waste/Dish Machine Audits).
Qualifications
• Previous customer service and/or call center experience preferred
• Experience in food service, as a dietary clerk, or in a related field preferred
• Needs to communicate fluently in the English language, bilingual or multilingual a plus.
• Ability to stay calm under pressure.
• Comfort with using technology including web-based software, keyboard, and telephone headset for the majority of shift. Typical typing of 35 - 45 wpm.
• Must be flexible and adaptable to change.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.