Medical Aid Assessor - Summer Relief

Job Summary:

One Summer Relief Position
April 28, 2025 - August 29, 2025

The Medical Aid Assessor is responsible for reviewing and processing claim related invoices and expenses as well as making recommendations regarding the approval or rejection of invoices and expenses relating to WCB claims in accordance with fee schedules and WCB policies and procedures.

Job Duties:

Receives, reviews and processes payment of expenses and invoices from injured workers, vendors, and both internal and external service providers in accordance with fee guidelines and WCB policies and procedures.

Verifies submitted expenses related to the compensable injury through review of the claim file or through consultation with Case Management or Adjudicative staff and calculates the reimbursement.

Communicates with external and internal customers either verbally or in writing to provide or obtain information and clarification of decisions and WCB policies, procedures and practices relating to medical aid and payment authorization.

Performs other related duties as assigned.

Qualifications:

Completion of Grade 12 and actively enrolled in post-secondary education, returning in Fall 2025

Minimum six (6) months experience interpreting and applying processes and procedures to manage and resolve customer inquiries/concerns


Six (6) months related experience in a similar customer service environment

7,000 alphanumeric keystrokes per hour (5% or less error rating)

Ability to use a personal computer in a Windows environment

Ability to communicate effectively, both verbally and in writing

Ability to organize, prioritize and maintain workload

Ability to work independently as well as in a team environment

Experience related to processing and paying expenses in accordance with fee schedules and policies would be an asset

General knowledge of medical terminology and medical conditions would be an asset

Ability to communicate proficiently in both official languages (English & French) is an asset, but is not required

Additional Information:

This summer student position is only open to students who will be returning to post-secondary education in the fall. Any applicant who does not meet this criteria will not be considered.

Please note that this position will begin on April 28, 2025 and end on August 29, 2025.

You may be asked to demonstrate your ability through competency based interviewing and/or testing.

Ability to communicate proficiently in both official languages (English & French) is an asset.

A satisfactory criminal record check will be required for the successful candidate.

The WCB is committed to building a skilled, diverse workforce with equitable representation of Indigenous persons, visible minorities, persons with disabilities, women, LGBTTSQ+ persons and members of other equity-seeking groups. Applicants are encouraged to indicate in their covering letter or resumé if they are a member of these groups.

The WCB recognizes that individuals may face barriers that hinder their full and equal participation in the workplace, and is committed to providing reasonable accommodation to all employees and candidates who are or may be disabled by one or more barriers in the workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About WCB:
The Workers Compensation Board promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.

WCBdoes encompasses what it means to work at the WCB. The WCB is proud to have employee benefits and programs that support financial and personal security, foster health and well-being, encourage involvement and support growth as an individual and member of the WCB community. The four categories of WCBdoes include: Security, Wellness, Engagement and Growth.