Regional Indigenous Patient Advocate
Requisition ID: 367720
Position Number: 20067510
Posting End Date: Open Until Filled
City: Winnipeg
Employer: Winnipeg Regional Health Authority
Department / Unit: Indigenous Health Services
Job Stream: Clinical Support
Union: Non Union
Anticipated Start Date: 11/01/2024
FTE: 1.00
Anticipated Shift: Days;Evenings;Weekends;Standby coverage as required; On Call
Work Arrangement: In Person
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We're united by a shared commitment to excellent and equitable health care.
Position Overview
Under the general supervision of the Regional Director - Indigenous Health Services (IHS), the Indigenous Patient Advocate is responsible for receiving and resolving health and human service complaints affecting patients including accepting referrals and receiving complaints or requests for conflict resolution directly from patients.
Experience
- A minimum of three years related work experience with a Master's degree or five years related experience with a BSW or related discipline.
- Experience in program planning, implementation and evaluation of programs, writing of reports at both lay and technical levels, proposal writing, working with multi-sectoral partnerships within and beyond the health services sector and implementing programs with community partners.
Education (Degree/Diploma/Certificate)
- Master's degree in Social Work, or relevant discipline required.
- Bachelor's degree in Social Work, or relevant discipline with a minimum of 5 years' experience working in the healthcare field.
Certification/Licensure/Registration
Not Applicable
Qualifications and Skills
- Working knowledge, experience and proficiency in computers including database applications.
- Demonstrated leadership and team building skills.
- Knowledge and awareness of Indigenous culture and traditional healing practices.
- Exceptional organizational problem-solving skills.
Physical Requirements
Not Applicable
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.
Interviewed candidates may be called upon to participate in a skills assessment.
Any application received after the closing time will not be included in the competition.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.