Decision Support Analyst
Company : IWK Health
Req ID: 189691
Department/Program: Performance & Decision Support, Strategy and Improvement
Location: Halifax
Type of Employment: Permanent Hourly FT (100% FTE) x 2 position(s)
Start Date: January 2025
Union Status: Non-union, Management/Non Union Bargaining Unit
Compensation: $31.3872 - $39.234 /hour
Closing Date: January 03, 2025 (Applications are accepted until 23:59 Atlantic Time)
IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other's talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.
Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi'kma'ki, the unceded and ancestral territory of the Mi'kmaq people. Working in Mi'kma'ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.
The Opportunity
The Decision Support Analyst position is responsible for enhancing information with evidence driven decision making through the IWK and to serve as a subject matter expert related to enquiries and requests by Board, Leadership Team, physician leaders, directors, managers, hospital/district departments, researchers, programs and committees for data from the clinical administrative database and other internal and external sources of data and information. This position must have expert knowledge in data extraction and reporting tools to be able to tie all the information from the various data sources together to paint a picture of care and service delivery for internal and external decision makers.
Hours of Work
37.5 hours/week, Monday - Friday
Your Qualifications
- Bachelor Degree required or equivalent experience in Health Information Management position will be considered.
- Canadian Health Information Management Association (CHIMA) Health Information Management (HIM) Professional certification preferred.
- Minimum three (3) to five (5) years experience in a health care organization in a data analyses and information management type role required.
- Experience coding and abstracting in an inpatient setting
- Must have experiencing collecting and analyzing information from various data sources to paint a picture of care and service delivery for internal and external decision makers.
- Proficiency with report writing and sound knowledge of IWK information systems. Expertise with a number of the following systems will be required: Assist workload and provincial data base, Patient Access Registry Nova Scotia, Med Assets Alliance Case Costing System, Meditech Compiler, Meditech Community Wide Scheduling, Meditech Executive Support System (ESS), 3M Health Data Management Report Writer (advanced summary level and record level reporting), NS Department of Health and Wellness Discharge Abstract Database Cubes, Management Information System, Emerald Workload Measurement, PICIS Operating Room system, Med 2020, DHW Primary Health Care Population Based Planning Framework and Tool
- Proficient in the use of information systems for statistical analysis and graphics, including advanced Excel spreadsheets, creating pivot tables, and word processing
- Understanding of organizational performance indicators, key performance indicators, strategic performance indicators, and wait times reporting indicators and processes.
- Expert knowledge of Discharge Abstract Database (DAD) and National Ambulatory Care Reporting System standards, guidelines and methodologies, Case Mix Groups (CMGs) methodology, Resource Intensity Weights (RIW's) and relevant CIHI Reports (Canadian Institute for Health Information).
- Understanding of Management Information System (MIS) guidelines
- Ability to create and extract data using external Systems (CIHI Portal, Benchmarking and Annual reports, Statistics Canada, NS Community Counts and the Canadian Hospital Reporting Project (CHRP).
- Understanding of the interrelationships of all hospital departments and services in program delivery.
- Excellent leadership, presentation and oral/written communication skills.
- Ability to prioritize multiple high priority projects with tight timelines.
- Understanding of relevant privacy legislations and processes (e.g. FOIPOP, Youth Justice Act, Personal Health Information Act (PHIA) and the Patriot Act.
Thank you for your interest in IWK Health.
Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.
This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.
If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.