Scrum Master

Join us in re-imagining health care with the largest social enterprise in Canada. SE Health is leading a multi-year enterprise transformation project that leverages human-centered design to be at the forefront of innovation within the healthcare sector. As a leader in home care, we are expanding and enhancing our capabilities to provide personalized experiences using new platforms and cloud-native architectures, ensuring privacy and security by design. Our transformation is grounded in guiding principles drive to ensure that we prioritize team decisions, long-term planning, process standardization, data-driven insights, and balanced user adoption. If you are driven by the desire to have an impact, change the world of health care and shape the future, we invite you to be part of our journey.

Are you excited by the idea of using technology to transform healthcare? Are you prepared to lead a significant transformation project that will enhance patient care and healthcare delivery for thousands of patients? If you're an experienced Scrum Master with extensive healthcare experience, and you’re passionate about driving meaningful change, we want you on our team!

Position Summary:
As the Scrum Master you will facilitate and support the Agile process, ensuring the team delivers high-quality technical solutions on time and on budget. You will work closely with product owners, developers, project managers, admins, QAs, external vendors, and stakeholders to foster a collaborative and productive environment.

Location: This role is hybrid and may require travel to our Markham or Toronto office as needed.

Key Responsibilities:

• Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Ensure the team adheres to Agile principles and Scrum practices.
• Remove obstacles that impede the team's progress and productivity.
• Assist the product owners with backlog management and prioritization.
• Coach and mentor team members on Agile practices and principles.
• Track and communicate team progress through metrics and reports.
• Foster a culture of continuous improvement and accountability.
• Promote a healthy and productive team dynamic. Attitude and leading by example are a very big part of this job. You’re responsible for the team culture.
  

Technical Skills Required:

• Agile and Scrum Expertise: Deep understanding of Agile methodologies and Scrum framework.
• Project Management: Experience in managing complex projects and coordinating multiple stakeholders including external vendors.
• Communication: Excellent verbal and written communication skills. Ability to communicate within the team but also to senior leadership when called upon.
• Problem-Solving: Strong analytical and problem-solving abilities.
• Tools: Proficiency with Agile tools such as JIRA, Trello, or similar project management software.

Qualifications:

• 3+ years of experience as a Scrum Master or in a similar role.
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification is preferred.
• Proven experience in managing application development projects.
• Strong leadership and organizational skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Experience in healthcare or home health industry is a plus.

About SE Health

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience.