Senior Privacy Specialist

Join us in re-imagining health care with the largest social enterprise in Canada. SE Health is leading a multi-year enterprise transformation project that leverages human-centered design to be at the forefront of innovation within the healthcare sector. As a leader in home care, we are expanding and enhancing our capabilities to provide personalized experiences using new platforms and cloud-native architectures, ensuring privacy and security by design. Our transformation is grounded in guiding principles drive to ensure that we prioritize team decisions, long-term planning, process standardization, data-driven insights, and balanced user adoption. If you are driven by the desire to have an impact, change the world of health care and shape the future, we invite you to be part of our journey.

JOB SUMMARY:

Reporting to the Chief Privacy Officer, you will use your specialized knowledge to support the expansion of SE Health’s Privacy Office and work as a part of a dedicated team to lead the development of the privacy program for some of the most exciting and transformative health initiatives across the country.

JOB RESPONSIBILITIES:

Strategic Privacy Management

• Support ongoing review of existing privacy programs and establish ideal future state in consultation with internal leaders and external consultant(s)

• Address gaps in compliance with legislation, regulations and best practice, and support leadership for future direction

• Conduct research and provide analysis on privacy-related issues, as required

• Supervision of Privacy Engineer and support for ongoing technology projects with an aim to integrate operational concepts

Operational Privacy Management

• Facilitate and support ongoing staff training

• Respond to internal inquiries and provide guidance

• Routine support for incident investigation and continuous improvement of privacy practices

• Coordinate and conduct privacy breach investigations and identify the appropriate mitigating strategies and enterprise level recommendations

• Support access to information requests and corrections, consent, and complaint management

• Conduct privacy impact assessments on new systems, programs, and complex initiatives

Monitoring and Compliance

• Update relevant policies and procedures in accordance with relevant privacy legislation, agreement(s), obligations, and privacy best practices

• Advise on risk mitigation activities

• Lead and participate in project teams as the privacy subject matter expert, providing advice on the design of new initiatives in accordance with privacy policies and procedures, relevant privacy legislation, contractual obligations, and privacy best practices

• Establish audit practices across the organization and conduct regular audits to verify adherence to privacy policies and procedures.

• Support development of privacy-related metrics

• Assess, document, monitor, and communicate privacy-related risks to senior leadership including annual reporting obligations / Board reporting

QUALIFICATIONS:

• Bachelor's degree in Health Information Management, Law, Information Technology, or a related field

• Minimum of 5 years of experience in privacy management, preferably in a healthcare setting

• In-depth knowledge of Canadian privacy laws and regulations, particularly PHIPA and PIPEDA

• Strong understanding of healthcare operations and information systems.

• Excellent communication and interpersonal skills

• Demonstrated leadership and project management abilities

Preferred Qualifications:

· Master’s degree in a relevant field

• Proven record of successfully implementing privacy programs or initiatives within an organization
• Professional certifications such as CIPP/C (Certified Information Privacy Professional/Canada) CIPM (Certified Information Privacy Manager)

This role is a hybrid and may require travel to our Markham or Toronto office as needed

About SE Health

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience

IND2025