Case Manager, Community Participation Support
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
POSITION PURPOSE SUMMARY:
Schedule will vary according to requirements and responsibilities - evening and weekend work will be required. Shifts include a paid meal break where applicable. Supervisor will set the hours of work and work schedule. Shifts can include the following: days, afternoons, evenings and weekends.
The Case Manager, Community Participant Supports (CPS) will plan and implement individual, goal-centered programs and offer support in workplace settings for adult with developmental disabilities participating within the CPS Lawson Ministries program and in the community. They will provide programming that is supportive and nurturing to Service Users that require support within the residential program where required.
To promote greater independence and strive towards the highest quality of living possible.
To promote an environment and programs that are both supportive, nurturing and fostering independence with everyday living gears toward persons goals
To assist Service Users in meeting their emotional and psychological needs. Being involved in the planning, implementation and evaluation of person-directed plans in conjunction with Service Users, team members, other staff and professionals, as well as the evaluation of such plans.
To ensure that the Service Users' physical needs (food, clothing, shelter) are well met and the provision of personal needs care as required
To promote inclusion within Service Users' community
ACCOUNTABILITIES:
To have working knowledge of the application and maintenance of person-directed plans along with policy and procedures within the Salvation Army for each Service User in your specific program.
Responsible for organizing transportation of Service Users to and from specific destinations as required
To train new staff and provide complete program orientation as well as work with Service Users.
To support the efforts made to meet Service Users' spiritual needs by way of demonstrated interest and participation in programming activities where necessary.
Demonstrate an understanding of the psychological and social dynamics of working with Service Users who have a developmental diagnosis and behavioural needs.
Working co-operatively with the day program team, support networks, and as needed, residential counsellors in providing co-ordinated and consistent approaches to Service Users.
To endeavour to develop strong therapeutic relationships with Service Users and their families.
Ensure the proper and accurate recording of all daily logs, shift reports, incident reports, etc. using the AIMS software
Accompany all required professional appointments for Service Users that are scheduled, document as necessary
Trained in medication dispensing. Responsible for the administration and accurate documentation of and ordering medications
Ensure the general upkeep, cleanliness and maintenance of work space and main office.
Responsible to assist with any type of Service User emergencies that may arise during the shift.
Other duties as assigned by the Program Supervisors, Program Directors, or Executive Director
CRITICAL RELATIONSHIP MANAGEMENT:
Governance Boards and Councils: None
Internal:
Regular interaction with shift supervisor and other team members
Regular interaction with persons supported
External:
Primary care support team
Community Partners
MANAGERIAL/TECHNICAL RESPONSIBILITIES:
This position reports directly to the Program Supervisor and/or Program Director.
Direct reports: None.
FINANCIAL AND MATERIAL MANAGEMENT:
Uses or maintains organization assets in accordance with established guidelines.
Does not process any financial transactions with no budget responsibilities.
WORKING CONDITIONS:
Working environment is in the community and office or as assigned all in generally agreeable conditions
May be required to work after hours should business ever require
The above responsibilities must be performed in keeping with The Salvation Army's Mission, Vision and Values, in a professional manner, upholding our code of conduct.
EDUCATION, EXPERIENCE, QUALIFICATIONS, CERTIFICATIONS, SKILLS:
Education, Qualifications and Certifications:
Completion of a formal post-secondary/college program of two academic years: Developmental Social Worker Diploma or equivalent in Human Services field.
Experience in accessing and networking with community resources
Current First Aid & Cardiopulmonary Resuscitation with Defibrillation training and current Non-Violent Crisis Intervention Certification required
Medication administration training and experience necessary
Non Violent Physical Crisis Intervention Certification required
Provide an original copy of Criminal Records Check (CRC) with vulnerable sector screening secured through either the national Canadian Police Information Centre (CPIC) or through a local police detachment; Note: A satisfactory criminal background check is required.
Must have valid Ontario Class "G" Driver's License (access to a vehicle may be required)
Additional trainings required by the Salvation Army
Experience and Skilled Knowledge Requirements
A minimum of two (2) years of experience working with adults with developmental disabilities and vulnerable populations.
Medication administration training and experience is an asset.
Lift and transfer training and experience an asset.
Alternative combinations of education and experience may be considered.
Skills and Capabilities:
Strong written and oral communication skills.
Ability to lift up to 20 lbs.
Attention to detail and problem solving skills.
Strong sense of integrity and confidentiality with professional ethics and flexibility.
Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
Personal Care Support experience an asset.
Compensation:
The target hiring range for this position is $21.83 to $27.29 with a maximum of $32.75.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.