Patient Care Coordinator - Downtown Dental of Hamilton
About us:
Our general dentists and staff are dedicated to serving the downtown Hamilton community. It is our goal at Downtown Dental of Hamilton, to provide exceptional dentistry and customer service to all our patients always. We are located in the heart of Downtown Hamilton and have been proudly serving this community for over 30 years! Our dental professionals provide a wide variety of dental services including Oral Surgery, Invisalign®, Cosmetic Services, Implants and Family Services.
We pride ourselves on providing quality dental care and 4.7 stars on Google reviews is evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
Our modern and bright dental practice is located at 105 Main St East in Hamilton, ON.
Schedule:
Monday: 7:45 am - 5:00 pm
Tuesday: 7:45 am - 5:00 pm
Wednesday: 7:45 am - 5:00 pm
Thursday: 7:45 am - 5:00 pm
Some Fridays: 8:30 am - 2:30 pm
Hours will vary depending on clinic needs
Benefits of Joining Our Team:
- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
Responsibilities:
- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
About You:
- Minimum 1 year of dental administration experience required
- Clinical background and experience with dental software programs considered an asset
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.