Practice Manager - Hamilton
About us:
Upper Ottawa Dental is an innovative practice providing excellent care to Hamilton and surrounding areas. Our team of dental professionals are committed to providing you with the best care. We offer many contemporary services, such as cosmetic dentistry and much more!
We pride ourselves on providing quality dental care and 5.0 stars on Google is evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry's leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.
Our office is conveniently located at 346 Upper Ottawa Street A in Hamilton.
https://www.upperottawadental.com/
Schedule:
Monday -Thursday in clinic:
Monday:7:30:00 am - 05:30 pm
Tuesday:08:00 am - 05:30 pm
Wednesday:08:00 am - 05:30 pm
Thursday:08:00 am - 05:30 pm
Fridays work from home unless clinic is open for surgical
Benefits of Joining Our Team:
Competitive compensation
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
Attend social and CE events to network with dental professionals in your community
Work-life balance and flexibility
Access to modernized technology to provide optimal oral care to patients
Operational Planning & Execution
Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.
Compliance & Patient Safety
Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
Work in accordance with the practice's Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.
Leadership
Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
Support recruitment efforts to interview dental professionals and assess for best fit.
Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.
About You:
University or College Diploma in business or office administration
3-5 years experience in either a clinical setting, retail sales or customer service environment
Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
Strong business acumen and extensive experience in budgeting and forecasting
Experience with dental software systems and Microsoft Office is preferred
Strong commitment to maintaining health regulation and operational standards
Willingness to work varied hours to align with business needs
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.