Learning and Development Manager

POSITION SUMMARY:

The Leadership and Professional Development Facilitator, Content Designer, and Leadership Coach will play a crucial role in designing, delivering, and assessing leadership development programs. This position requires a dynamic and experienced professional who can effectively blend instructional design and adult learning principles with strong facilitation skills to create impactful learning experiences. The ideal candidate will also provide one-on-one leadership coaching to support the growth and development of leaders at various levels within the organization in support of the ongoing development of our leaders.

KEY RESPONSIBILITIES:

Program Design and Development:

• Develop and design comprehensive leadership and professional development programs from emerging to senior level leaders, including workshops and seminars, both in-person and virtual; contributing to and aligning work to our Leadership Development Roadmap, with linkages to our People Everything and Talent strategies.
• Conduct needs assessments to identify skill gaps and develop targeted learning objectives.
• Create and assess engaging and interactive instructional, modelled, experiential, self-directed and asynchronous materials, such as presentations, handouts, and digital content.; in order to create impactful, meaningful, and sustained leadership and professional development
• Utilize the latest instructional design methodologies and technologies to enhance learning effectiveness.
• Design to develop and further organizational skills and capabilities; including the intentional capture of developed skills and capabilities to support internal talent development and mobility.
• Provide consultative support to SME areas to develop content supporting high impact learning
• Support the design, build, integration, assessment, and improvement of high-potential programs
• Connect and link programs/content to and with educational content/training in other areas (i.e. clinical training, or local job specific) so as to create a seamless experience for learners and enable the leveraging of multiple assets to support the developmental goal
• Source and negotiate with potential partners and assess viability of external offerings and integration points

Facilitation and Training:

• Facilitate leadership and professional development workshops, training sessions, and seminars for diverse audiences.
• Employ various instructional techniques to ensure active participation and engagement.
• Adapt facilitation style to meet the needs of different adult learner groups.
• Evaluate the effectiveness of training sessions through feedback and assessment tools.
• Design/create ‘general’ and ‘custom’ facilitation/training sessions to support the learning needs of all, and of specific groups with specific needs; where possible modify and incorporate existing assets to create an integrated and consistent experience in order to maximize impact

Coaching and Mentoring:

• Provide one-on-one leadership coaching to individuals at various stages of their leadership journey.
• Where feasible develop coaching training for leader, build communities of coaching, develop group coaching models, etc; to build a ‘culture of coaching’ for the organization
• Utilize coaching methodologies to help clients set goals, overcome challenges, and achieve their leadership potential.
• Track and document coaching progress, ensuring confidentiality and professionalism.
• Develop and maintain strong relationships with coaching clients to foster a supportive and motivating environment.

Continuous Improvement:

• Stay updated on the leading-edge programming based on the most current research, evidence and practice in facilitation, program design and coaching.
• Continuously evaluate and improve existing programs and materials based on feedback and industry standards.
• Collaborate with internal and external stakeholders to ensure alignment with organizational goals and strategies.
• Participate in professional development opportunities to enhance skills and knowledge.
• Develop programs/content and/or further recommendations intended to further and augment our Talent Strategies, Leadership Development Roadmap, and People Everything Strategy
• Research/develop tools and alternate learning and development opportunities such as reading circles, distribution of curated content, micro-learnings, leadership communities, etc.

QUALIFICATIONS:

Education:

• Bachelor’s degree in Education, Organizational Development, Human Resources, or related field. Master’s degree preferred.

Experience:

• Minimum of 5 years of experience in leadership and professional development, instructional design, and facilitation.
• Proven track record of designing and delivering effective leadership and professional development programs.
• Experience in providing leadership coaching to individuals and teams, ICF certification preferred.

Skills:

• Strong facilitation and presentation skills with the ability to engage and inspire learners.
• Excellent coaching skills with a deep understanding of leadership principles and practices.
• Proficient in instructional design methodologies and learning technologies.
• Exceptional communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a collaborative team.
• Strong analytical and problem-solving abilities.

ABOUT US:

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

Please note that due to the unprecedented circumstance of the Global Pandemic and the resultant public health crisis; and in the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience.