National Vice President - Retirement Operations

Sienna Senior Living (TSX: SIA), is one of Canada's largest owners and operators of 81 seniors' living residences, in addition to managing 12 residences for third parties. We offer care, support, services and housing in Aspira Retirement and Long-Term care to seniors/residents and their families. At Sienna, we empower our 12,000 team members across Ontario, British Columbia, Saskatchewan and Alberta to help residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life!

Reporting to Sienna's Executive Vice President, Retirement Living, the National Vice President, Operations will drive performance and consistency across Aspira Retirement homes, ensuring each home is operationally strong, led by capable leadership, and equipped to deliver exceptional resident experiences that fulfill the Aspira promise.

The successful candidate will provide strategic and operational leadership across all Aspira Retirement homes, ensuring the consistent delivery of high-quality resident experiences, strong financial and occupancy performance, and effective execution of organizational priorities. This role requires a results-driven leader with a proven ability to build high-performing teams, drive accountability, and operationalize enterprise-wide programs to elevate performance and resident satisfaction.

What You'll Do:

• Develop and execute a high-impact operational plan for each region and the overall Retirement division to drive occupancy, financial performance, resident satisfaction and team engagement while ensuring consistent delivery of the Aspira promise.
• Drive operational excellence nationally by ensuring that each home, through the Vice Presidents of Regional Operations, is equipped and accountable to consistently deliver high-quality experiences in culinary, clinical care, lifestyle programming, and overall resident well-being.
• Champion regional execution of enterprise strategies, ensuring teams are aligned and prepared to implement programs and initiatives developed by functional experts (e.g., clinical, culinary, engagement), while holding leaders accountable for performance and outcomes.
• Create a culture of accountability and engagement, building and aligning a high-performing leadership team that inspires team member commitment and delivers on performance expectations.
• Act as a visible, purposeful leader who models the organization's purpose, vision, and values — fostering a culture that supports resident-centered care, innovation, and team member growth.
• Serve as a key interface with regulatory bodies, community stakeholders, and internal partners, maintaining focus on operational goals while proactively removing barriers and ensuring compliance.
• Continuously analyze performance trends and business risks, using data and insight to anticipate needs, prioritize resources, and enable homes to respond quickly and effectively to changing demands.
• Strengthen leadership bench strength across the division, ensuring succession readiness and consistent leadership capability in every home.

Who you are:

• You are a seasoned senior leader with at least 10 years of experience leading multi-site and/or multi-province operations in Retirement Living (preferred), healthcare, or a similarly complex environment. You bring strong operational expertise, sound business acumen, and a track record of delivering results, improving performance, and driving accountability.
• You lead with clarity and purpose, empowering others while ensuring high standards and consistent execution. Collaborative and practical, you focus on outcomes and adapt your leadership style to meet challenges head-on.
• You have a university degree and bring strong financial, operational, and analytical acumen. You interpret data and performance metrics to identify trends, draw insights, and proactively drive decisions that improve quality, mitigate risk, and strengthen outcomes. You engage confidently in meaningful discussions with the Senior Executive Team, cross-functional partners, and direct reports, offering thoughtful perspectives on opportunities and challenges.
• You are passionate about seniors living and committed to delivering exceptional resident experiences. You model the organization's values in your leadership and are willing to travel up to 50% of the time to stay connected with teams and communities.

What you need to know:

• We are committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience
• You must successfully pass a Background Check
• Competitive, attractive compensation and benefits package will be offered to the selected candidate