Senior Director, Total Rewards

JOB POSTING

Senior Director, Total Rewards

What You'll Do:

We want SE Health to be the best place for our people to work, so they can provide exemplary care and service to our patients, their families, and to one another. As a non-profit, and one of Canada's largest Social Enterprises, we do incredibly innovative things to enhance health, hope, and happiness across the country. Our Total Rewards 2.0 (TR2.0) program is designed to apply our Social Enterprise activities to our staff population, to innovate and differentiate SE as an employer, to optimize choice and flexibility, and to enhance financial and health wellbeing for our people and their families including building stability and generational wealth opportunities.

As our Senior Director, Total Rewards you'll be accountable for designing, implementing, and evolving TR2.0 and its associated programs. This is an opportunity to build a truly unique and innovative Total Rewards program with a dynamic organization that wants to change the paradigm and isn't afraid to disrupt traditional markets.

The position is a key enabler in the realization of our People Everything strategy; which involves taking a continuous improvement and user design approach to employee experience where we ask and truly listen to our people, where we co-design and co-prioritize programs to meet their needs, and where we seek to attract, retain, develop, and motivate an exceptional workforce within a hyper-competitive global market for talent.

Succeeding a retirement, the role will initially work with the HR/Digital Transformation and Total Rewards teams to prepare, plan, and architect the design/build of our new Enterprise Resource Planning (ERP) System and optimize our SE Rewards platform roadmap. It will then transition with the incumbent and take over direct leadership of the Total Rewards team upon their retirement.

Total Rewards Leadership

• Execute on our TR2.0 Strategy, including the identification of options/ recommendations for improvement, innovation, and evolution; Architect future Total Reward strategies, consistent with organizational objectives and our People Everything approach
• Design, build, assess, administer, and continuously evolve Total Rewards Programs, including: Total Compensation, Benefits, Pension, Perks, and Rewards. Ensure program outcomes match design principles to motivate and nudge behaviour and performance, in alignment with organizational care and business goals
• Use market data, emerging trends, utilization data, staff/leader feedback, and analytics to make evidence-based decisions that keep our programs competitive, equitable, outcome-focused, and fiscally responsible; including the regular review and adjustment of:
  • Variable, base, annual, and bonus compensation programs
  • Benefit/Pension plan design and renewals
  • SE Rewards and perks program design
• Develop and lead a comprehensive multi-modal communication strategy that supports utilization of programs, demonstrates value to our people and their families, connects investment to outcomes, democratizes information and access, and connects TR2.0 programs to our Social Enterprise activities, etc.

Systems, Compliance, and Risk Management

• Ensure compliance with all relevant laws, regulations, and SE Health policies related to TR2.0 across Canada and within other jurisdictions as SE expands offerings.
• Stay ahead of industry trends and regulatory changes, adjusting our strategies and practices to maintain compliance/minimize risk where direct accountability exists; and escalate options/recommendations where broader organizational approval is necessary; enhance controls, reduce errors, and streamline regulatory reporting
• Support the design and build, then manage/administer and identify improvement opportunities, of our next-generation ERP System
• Lead the Job Evaluation program, maintaining a robust job architecture that supports internal equity, career growth, legislative compliance, and enables the evolution of agile job design (including a shift to a skills-based model, where viable).

Stakeholder Partnership and Leadership

• Act as a trusted advisor to senior leadership, providing guidance on compensation and benefits strategies that drive business success.
• Partner with Talent Acquisition, Finance, and other key stakeholders to align our Total Rewards offerings with broader business goals, ensuring SE Health's value proposition is clear and compelling.
• Build strong relationships with external vendors, ensuring we maximize the value of our partnerships and drive continuous improvement.
• Lead cross-functional projects that impact Total Rewards, championing a user-centered design approach that prioritizes employee needs and experience.

Team Leadership, and Portfolio Management

• Effectively manage human and financial resources; including performance management, engagement, compliance requirements, procurement, and budget management
• Lead and inspire a high-performing team, fostering a culture of continuous learning, personal/team development, and innovation; optimizing psychological safety and accountability to support ideation, continuous improvement, and high engagement
• Model behaviour aligned with organizational mission and People Everything

Why SE Health?

• Make a Difference: As a not-for-profit social enterprise, your work directly impacts the lives of Canadians. Bring your skills to an organization where the value you create goes back to our people and into our Social Enterprise activities versus shareholder wallets.
• Professional Growth: We support your lifelong learning with education bursaries, tuition assistance, and opportunities for professional growth, career advancement, and an ability to build industry paradigm-shifting programs.
• Flexibility and Balance: Enjoy a hybrid work environment where you will predominantly work from home and benefit from our industry leading SE Flex program with Flex days, allowing you to balance your professional and personal life with confidence.
• Competitive Rewards: Our Total Rewards package includes a competitive salary, group benefits, RRSP pension, Performance Incentive, and exclusive perks/discounts available only to SE Health staff. And since you run the program, the improvements we make will also apply to you.

Who You Are:

• An innovative leader with 10-years experience in Total Rewards, including at least 5 years in a senior management role.
• Masters' degree in a related field strongly preferred, with equivalent experience considered; Formal portfolio-relevant certifications also considered an asset
• Expert in compensation, benefits, and pension strategies, with a deep understanding of current trends and best practices.
• Experience successfully implementing compensation/benefit modules as part of a modern Enterprise Resource Planning system build is an asset
• Extensive knowledge of compensation management systems (e.g., Workday, Oracle, SAP ,SuccessFactors) and advanced Excel skills.
• Significant experience in managing and administrating compensation, benefits and rewards in multiple jurisdictions. This position needs to be both a strategist, and a practitioner - we'll need you to vision and design for the future, while also rolling your sleeves up to get it done today.
• Experience in both unionized and non-unionized environments would be an asset.
• Exceptional analytical skills, able to use data to drive decisions and influence outcomes.
• A collaborative partner with excellent communication skills, able to engage leaders, inspire teams, and drive change.
• A passionate advocate for employee experience, committed to creating innovative solutions that support SE Health's People Everything approach.

If the above describes who you are and what you'd like to do, we'd love to hear from you!

About SE Health

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We're a great place to work, and we hope you'll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience.