Senior Operations Technician and Operations Technician

Attention Outdoor Enthusiasts!

Are you passionate about contributing to the protection of significant natural, cultural, and recreational environments, while providing ample opportunities for visitors to participate in recreational activities?

If so, then look more closely at this challenging opportunity with Ontario Parks. As the Senior Operations Technician, you will be an integral part of the park management team by assisting with the hands-on day to day operations of the park including enforcement, maintenance, health & safety and supervisory duties. If you have what it takes to be a Senior Operations Technician, then consider these exciting and rewarding opportunities at Samuel de Champlain Provincial Park.

About us:
The Ontario Parks' mission is to protect natural and cultural resources and provide opportunities for inspiration, enjoyment and education; now and for future generations.

Please Note: We are offering three different positions through this competition

Senior Operations Technician - Maintenance Program:
• one seasonal, annually recurring position for up to 42 weeks per year
Senior Operations Technician - Retail and Rental Program:
• one seasonal, annually recurring position for up to 32 weeks per year

Operations Technician - Maintenance Program:
• one seasonal, annually recurring position for up to 26 weeks per year

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

In this role, you will:

Senior Operations Technician
• provide group leadership for a variety of technical duties and program responsibilities associated with the day-to-day operation of the park
• enforce provincial statutes within the park
• ensure the health and safety of staff and park visitors
• assist with staff supervision, training, scheduling, and task assignment
• ensure park operating and capital maintenance standards are maintained
• Assist in the planning, organizing, and implementation of maintenance, resource management and operational activities.

Operations Technician
• assisting with enforcement and security
• resource management
• carrying out a variety of technical duties
• assisting with customer service and providing information to park visitors
• providing leadership related to enforcement and visitor programs

Please note these positions may require the successful candidate to work variable hours, shifts, and weekends as required, perform first aid treatment and assist emergency services as required.

How do I qualify?

Mandatory requirements:

• You must have a valid class 'G' driver's licence or equivalent, as recognized by the Province of Ontario. The offer of employment is conditional upon the successful candidate providing proof that they have a valid driver's licence upon being hired.
• You have the ability to be designated as a Park Warden and meet ministry certification criteria and standards in Use of Force.
• Ability to obtain associated Water Treatment certification
• You possess or have the ability to obtain a valid Standard First Aid certificate.
• You are able to work shifts, weekends and holidays as per schedule.

Technical knowledge:

• You possess knowledge of and the ability to interpret and apply relevant acts, regulations, policies and principles related to resource management, park management, purchasing, and budgeting as well as public health and workplace safety (eg. Occupational Health and Safety Act).
• You possess a general knowledge of building, grounds keeping and utility maintenance.

Leadership and supervisory skills:

• You possess proven leadership skills to provide team leadership to a variety of park staff.
• You possess supervisory skills to assist in day-to-day management and park operations.
• You can work well independently, organize daily priorities, and assign tasks to staff to make efficient use of time and resources

Communication and interpersonal skills:

• You possess well developed communication skills to enforce park rules and regulations and to provide accurate information to staff, service providers and visitors.
• You possess interpersonal skills to effectively respond to inquiries and handle complaints tactfully and with discretion.
• You have demonstrated written communication skills to complete required reports, training records, maintenance logs, and correspond with staff, service providers and managers.

Analytical and problem-solving skills:

• You possess critical thinking skills to identify and analyze operational issues and challenges, provide recommendations and implement solutions.
• You possess well developed planning and organizational skills to schedule staff work hours, deal with competing demands, meet deadlines and work on multiple projects.
• You have the ability to use good judgement to effectively enforce park rules and deal with difficult situations.

Essential skills:

• You possess mathematical skills to collect fees and perform record keeping and purchasing duties.
• You are proficient with a variety of computer software applications, databases and systems (e.g. word processing, record keeping, reservation systems and databases, electronic mail, etc.).