Patient Care coordinator - Dawson Dental Newmarket

Join the team at Dawson Dental Newmarket, where your expertise and dedication to dentistry will help us enhance the oral health and well-being of our community. Located in the bustling town of Newmarket, our modern practice is committed to providing exceptional dental care through personalized treatment plans and advanced technology. Our mission is to build lasting relationships with our patients based on trust and mutual respect.

Newmarket offers a vibrant community with a perfect blend of urban conveniences and natural charm. Enjoy beautiful parks, scenic trails, and a variety of recreational activities. The town features excellent schools, diverse dining options, and numerous shopping centers, making it an ideal place to live and work. Newmarket also hosts many cultural events and festivals that bring the community together.

If you're passionate about delivering high-quality, patient-centered care and looking to join a supportive and dynamic team, we want to hear from you. Help us create healthy, beautiful smiles while experiencing the energetic and welcoming lifestyle that Newmarket has to offer. Apply today!

Schedule: Full-Time

Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:
• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.