Assistant Office Manager, 7dental Findlay Creek, Ottawa

The team at 7Dental - Findlay Creek located in Ottawa, are looking for a passionate, hard-working Assistant Office Manager on a full-time basis.

The ideal Assistant Office Manager for our team will be highly motivated to oversee the daily operations of the dental office, ensuring smooth coordination between clinical and administrative functions.

Learn more about our team and clinic here: https://7dental.com/locations/findlay-creek/

123Dentist is Canada's largest majority dentist-owned network of dental practices, with more than 400 locations nationwide and over 6,000 employees. Providing a long-term career in a growing network located in multiple communities across the country, at all levels of the industry.

WHAT WE ARE OFFERING:

• Corporate sponsored incentive programs such as phantom stock option plan for full-time employees (a first of its kind in the Canadian dental industry)
• Full-time position status
• Permanent employment
• State-of-the-art technologies/equipment
• Parking available
• Opportunity for professional advancement
• Team building activities
• Mentorship and training from highly skilled, experienced dental professionals; a great opportunity to grow and excel
• Collaborative team and environment to help you succeed as an Assistant Office Manager. Working at 7Dental, you will experience a team-oriented environment as it is a massive part of who we are

SCHEDULE:

• 40 hours per week
• Monday to Friday

KEY RESPONSIBILITIES:

Staff Supervision.

• Manage, train, and supervise dental assistants.
• Coordinate daily schedules, assignments, and ensure adequate staffing.
• Handle performance reviews and provide constructive feedback

Clinical Support:

• Assist dentists during procedures when necessary.
• Oversee sterilization procedures and maintain infection control standards.
• Ensure that all dental equipment is maintained and functioning properly.

Inventory Management:

• Monitor supplies and place orders to ensure stock levels are maintained.
• Track and manage equipment repairs and purchases.

Administrative Duties:

• Assist with patient scheduling and workflow to optimize efficiency.
• Handle patient complaints or concerns and resolve any operational issues.
• Oversee accurate and timely patient record maintenance.

Compliance:

• Ensure the clinic follows local, state, and federal dental regulations.
• Maintain compliance with workplace safety protocols and HIPAA requirements.

Coordination with Other Departments:

• Liaise between clinical and front office staff to ensure seamless patient care.
• Collaborate with administrative teams for billing, insurance, and payroll.

Training & Development:

• Conduct or organize training for staff on new procedures, equipment, or software.
• Ensure continuing education requirements are met by the dental assistants.

WHAT WE ARE LOOKING FOR:

• Minimum of 3 years of experience is required in a senior administrative role
• Experience with dental practice management software such as ABELdent is considered an asset
• Highly proficient in MS Office (MS Excel and MS Outlook)
• Strong written and communication skills when speaking with patients and dental providers
• Strong knowledge of medical and dental terminology and processes
• Experience maintaining a professional level of patient privacy
• Demonstrated experience managing budgets, and other financial transactions
• Demonstrated ability to communicate effectively with patients and families
• Customer service mindset

123Dentist is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.