Dental Receptionist - Riverside Family Dentistry

About us:

Located at 3677 Riverside Dr in Ottawa, Riverside Family Dentistry is dedicated to providing exceptional dental care in a warm and welcoming environment. Our team of experienced professionals is committed to ensuring every visit is comfortable, efficient, and tailored to meet the unique needs of each family member.

At Riverside Family Dentistry, our mission is to deliver high-quality dental care that enhances the oral health and overall well-being of our community. We believe in fostering long-lasting relationships with our patients built on trust, compassion, and a shared commitment to maintaining healthy, beautiful smiles.

Schedule:

Monday and Tuesday 9:00am - 5:00pm

Wednesday and Thursday 8:00am - 4:00pm

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.