Director, Integrated Health Services

Position Title: Director, Integrated Health Services

Classification: Director

Job Type: Regular, Full Time Employee (35 hrs./week)

Pay Band: $96, 587 to $113, 623 annually

Benefits: Excellent benefits package including Healthcare of Ontario Pension Plan

Department: Health Services

Reporting to: Executive Director

Application Deadline: Friday November 22, 2024.

About us:

We are Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 18,000 clients annually. Established in 1978, SWCHC provides a wide range of health care services such as primary health care, health promotion, community development, mental health, and harm reduction. We are deeply connected to the communities we serve and committed to removing barriers to accessing services for people who are vulnerable because of their age, income, ability, sexual orientation or gender identity, and language or culture.

SWCHC strives to ensure that our team reflects the communities we serve. We work within an anti-racist, anti-oppressive framework that acknowledges the existence and impacts of systemic racism and seeks to ensure that systems are fair and equitable for everyone.

Job Summary

The Director of Integrated Health Services provides strategic leadership and oversight of the Centre's integrated health programs, ensuring that services meet the diverse and evolving needs of our community. This role is responsible for designing, implementing, and evaluating high-quality, client-centered health services, which include primary care, mental health and addictions support, a regional Lung Health program, and the Ottawa Newcomer Health Centre.

The Director works closely with community partners, health networks, and interest holders to advance the Centre's commitment to equitable, accessible, and culturally responsive care. As a member of the senior and management teams, the Director is responsible for all aspects of staff management and team administration within their areas of responsibility. They lead a team of dedicated healthcare professionals, fostering a collaborative and innovative environment that prioritizes holistic and integrated approaches to healthcare, and aligns with the health care priorities established through Ontario Health and the Ontario Health Team.

In addition to the strategic oversight, the Director also plays a key role in long-term planning, quality improvement, and policy advocacy, ensuring alignment with the Centre's mission and strategic goals. The Director represents and promotes the Centre by actively participating in community activities, liaising with external groups and agencies, and speaking at public events as needed. They are also committed to advancing anti-racism and anti-oppression principles within healthcare practices, addressing health disparities, and promoting inclusive services for the communities we serve.

Qualifications

• Master's degree in health-related discipline, strong clinical background, or equivalent combination of education and experience.
• Minimum of 5 years of management experience with relevant clinical experience in managing/supervising an interprofessional health care team.
• Experience developing and implementing strategies, programs and initiatives that align with the overall company strategy and culture.
• Experience in program/service development, implementation, monitoring and evaluation and change management

Knowledge, Skills and Abilities

• Demonstrated experience in leading anti-racism, equity, diversity, and inclusion initiatives within an organization.
• Experience working with underrepresented groups and equity deserving communities and holds a strong commitment to ensuring that all voices are heard and valued within the organization.
• Strong communication skills and the ability to build relationships across diverse groups of interest holders, including employees, senior leaders, community members, and external partners.
• A track record of successfully leading change initiatives, including the ability to identify areas for improvement, develop and implement action plans, and measure and report on progress over time.
• Demonstrated broad based management skills including strategic visioning and planning, business acumen, results-based management, and change management. Sound judgment and decision-making skills, and ability to delegate.
• Effective communication skills (verbal and written) appropriate for the position, including political/organizational acuity, business acumen, the ability to foster effective relationships with funders, staff, and others.
• Proven ability to lead and manage staff within diverse multi-disciplinary teams and demonstrated success as a collaborator. This includes demonstrated interpersonal, teambuilding, and mentoring skills which support innovation and organizational success within a rapidly changing and complex environment.
• Technical knowledge and ability to apply relevant legislative
• Demonstrated commitment to work under pressure, ability to prioritize, organize and manage multiple projects and demands, and ability to be flexible to achieve organizational
• Competency in applying quality improvement tools is an asset.
• Ability to provide support and direction to leaders in a rapidly changing environment
• Ability to work effectively and demonstrates composure under pressure to meet multiple conflicting demands
• Ability to work well within a team and collaborates with others in assisting the delivery of professional care to clients
• Excellent decision-making skills with the ability to form/defend independent judgments and to use good judgment in assessing difficult situations.

Leadership Competencies

Equity, Inclusion and Belonging

Demonstrates commitment to equity, cultural competence, advocacy, collaborative leadership, emotional intelligence, intercultural communication, data literacy, and continuous learning to create a workplace that values diversity, promotes inclusion and fosters belonging.

Service Excellence

Is committed to being a leader in health care by offering the best possible services to clients based on identified best practices and client needs. Puts the client at the heart of all efforts and delivery. Seeks understanding of and delivers to the client's needs.

Organizational Awareness

Understands the complex environment in which SWCHC operates, including the health care sector environment, the political climate and the relationships of teams and individuals within our center.

Managing Change

Recognizes, initiates and/or manages change initiatives which focus on enhancing our service delivery and contribute to the current and future success of our center.

Accountability

Understands areas of responsibility and activities that need to be undertaken to meet goals. Accepts full responsibility for self and contribution as a team member. Displays a strong commitment to organizational success and inspires others to commit to goals; delivers on commitments to maintain the clients' trust and foster client loyalty.

Developing Self and Others

Recognizes the importance of ongoing development and lifelong learning in self and others. Actively coaches and mentors employees and others. Is open, approachable and willing to provide support, advice and guidance to others.

Language Requirement

• English, spoken and written required
• Other languages an asset

**It is the policy of SWCHC to require COVID-19 immunization for all employees, volunteers, and students, including those who work off-site with the following exceptions: Persons with a medical reason that prevents them from being vaccinated against COVID-19; Persons with other reasonable considerations pursuant to the Ontario Human Rights Code that restrict them from being vaccinated against Covid 19 vaccination. **

Somerset West Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services.

We welcome and encourage applications from members of Indigenous, Black and racialized communities, Two-Spirit, nonbinary, LGBTQ+ people; people with disabilities; and members of other equity deserving communities. Applicants are encouraged to share accessibility needs in the application process, and every attempt will be made to accommodate them.

Due to the high volume of applicants, we can neither confirm receipt of nor respond to inquiries regarding your application. Only candidates selected for an interview will be contacted.