Practice Facilitator

October 23 2024
Industries Healthcare, social assistance
Ottawa, ON • Full time


Position Title: Practice Facilitator

Classification: Community Health Worker, Level 1

Department: Family & Community Engagement and Harm Reduction

Reporting to: Team Lead for NESI Program - Community Engagement Manager

Job Type: TERM 1 and 0.5 FTE (end date June30, 2025)

Pay Band: $27.54 - $33.16 /hr.

Hybrid: In-person is a requirement for this position.

Application Deadline: Tuesday, October 29 @ 5:00 PM

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About SWCHC

We are Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 18,000 clients annually. Established in 1978, SWCHC provides a wide range of health care services such as primary health care, health promotion, community development, mental health, and harm reduction. We are deeply connected to the communities we serve and committed to removing barriers to accessing services for people who are vulnerable because of their age, income, ability, sexual orientation or gender identity, and language or culture.

SWCHC strives to ensure that our team reflects the communities we serve. We work within an anti-racist, anti-oppressive framework that acknowledges the existence and impacts of systemic racism and seeks to ensure that systems are fair and equitable for everyone.

Job Opportunity

The Practice Facilitator works closely with the Team Lead for the Community Response Team (CRT) and NESI Program at the Somerset West Community Health Centre. The Practice Facilitator supports the Community Response Team, comprised of Community Workers (CWs), as they provide community response services in a designated area. Although this support provides opportunities to reflect and learn, it also involves coaching and working alongside Community workers.


Position Description

The Practice Facilitator will be responsible for supporting the Community Response Team (CRT) at Somerset West Community Health Centre through ongoing training and regular reflective practice sessions focused on topics such as boundaries and self-care and workplace norms. In addition, they will also be responsible for working alongside CRT delivering outreach during evening and weekend hours. This will include providing real-time support and development to CRT in providing service delivery.


Key Competencies


  • Relevant combination of education AND/OR knowledge AND/OR experience equal to that of a Bachelor of Social Work (BSW) degree, OR a BSW
  • Lived experience of drug use an asset/preferred
  • Knowledge and experience with a harm reduction model of service delivery
  • Drug, sex and sex worker positive
  • Understanding of HIV and Hepatitis transmission
  • Knowledge of related community resources
  • Understanding of homelessness, mental health and substance use
  • Experience with group facilitation, in particular bridging diverse and divergent opinions
  • Experience developing, delivering and evaluating training materials
  • Experience supporting and supervising people who use drugs an asset
  • 3-5 Years' experience providing direct service to people who use drugs from a Harm Reduction lens.
  • Strong knowledge and ability in navigating issues related to clinical boundaries, professional ethics, confidentiality and relevant legislation including but not limited to PHIPPA and OHSA
  • Commitment to working within a Health Equity, Person-Centered and Anti-Oppressive Framework
  • Knowledge and experience working with computers
  • Experience in Case Management an asset.
  • Experience with Job Skills programs an asset.


Position Requirements

Education

Relevant combination of education AND/OR knowledge AND/OR experience equal to that of a Bachelor of Social Work (BSW) degree, OR a BSW

Linguistic Profile

  • Fluency in English
  • French and other languages an asset/preferred


Physical Requirements:

  • Ability to lift and carry items approximately 25-30 lbs. daily through extended foot outreach.
  • This position will require the ability to walk approximately 10-15 km over the course of a shift, including on uneven ground and with limited visibility.
  • Ability to safely collect used inhalation or injection equipment which carries the risk of potential needle stick injury and exposure to blood borne pathogens

Mental/Emotional Requirements:

  • Ability to make rapid decisions about safety and risk and a high degree of clinical judgment with unknown factors
  • Ability to assess safety in engaging with people who may be in crisis or in rapidly shifting stages of escalation
  • Ability to work in environments that are fast paced, loud in volume, with people who may be in crisis
  • Ability to work within a team of people from diverse backgrounds and life experiences
  • This position will require the ability to assess the safety of entering unknown locations (usually in public), including at night to engage with people who may be in crisis.
  • Regular exposure to significant psychological and emotional stressors, vicarious trauma, and potential risk of violence

Other Job Requirements

  • Needle exchange and safer inhalation training
  • Valid CPR
  • Ability to travel offsite on a weekly basis
  • Valid Driver's License and ability to drive Centre vehicles
  • Obtain Vulnerable Sector Screen Police Record Check for Executive Director review and sign-off. NOT required to be clear check.

If interested, please submit a cover letter and resume later than Tuesday, October 29 @ 5:00 PM

**It is the policy of SWCHC to require COVID-19 immunization for all employees, volunteers, and students, including those who work off-site with the following exceptions: Persons with a medical reason that prevents them from being vaccinated against COVID-19; Persons with other reasonable considerations pursuant to the Ontario Human Rights Code that restrict them from being vaccinated against Covid 19 vaccination. **

Somerset West Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services.

We welcome and encourage applications from members of Indigenous, Black and racialized communities, Two-Spirit, nonbinary, LGBTQ+ people; people with disabilities; and members of other equity deserving communities. Applicants are encouraged to share accessibility needs in the application process, and every attempt will be made to accommodate them.

Due to the high volume of applicants, we can neither confirm receipt of nor respond to inquiries regarding your application. Only candidates selected for an interview will be contacted.


Apply now!

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