Vice-president, Quality and Performance

POSITION TYPE : Full-time, 75 hours / pay period, 1.0 FTE
SALARY SCALE : Compensation under review
CLOSING DATE : 2024 - 11 - 29*

Why should you join Bruyère Health?

At Bruyère Health, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference and are ready to be part of something bigger than yourself, join us. Come and work at Bruyère Health, where compassion and innovation meet to make each life better.

What we offer

• Competitive benefits program
• Defined benefit pension plan (when applicable)
• Wellness program and on-site gyms
• Employee perks program
• Mental health support through our Employee and Family Assistance Program
• Professional development and learning opportunities

Summary of the role

Reporting to the President and Chief Executive Officer (CEO), this role is responsible for fulfilling the strategic goal of making Bruyère Health the leader in healthcare quality both regionally and provincially, by developing and maintaining a strong foundation that supports the delivery of exceptional patient/client care and experience. Living Bruyère Health's values of Respect, Compassion, Collaboration, Learning, and Accountability, this role serves as both a role model and catalyst for advancing our culture of quality and patient/client safety at Bruyère health. This role focuses on creating highly reliable systems, prioritizing exceptional experiences and continuous improvement, while driving measurable progress toward the quadruple aim of health quality: improved patient/client and provider experiences, value for resources spent, and healthier populations.

The main responsibilities of this role include:

• Overseeing the corporate quality program
• Supporting operational quality, patient/client safety, and performance programs
• Managing the Infection Prevention and Control (IPAC) program
• Enhancing best practices through external collaborations and quality education partnerships
• Overseeing Health Records management

Qualifications

Required:

• Master's degree in Business Administration, Health Administration or a related discipline;
• Minimum of ten (10) years of experience at a senior management level in quality and patient/client safety in a major health organization, preferably, in an academic health organization;
• Experience in the application of high reliability organization principles to improve organizational performance;
• Track record of putting patients/clients at the center of every decision;
• Demonstrated experience leading large-scale quality and patient/client safety improvement and change management projects;
• Experience developing quality assurance systems and associated experience in data analytics;
• Experience in developing and implementing measurable organizational benchmarks;
• Experience in enabling the on-going development and implementation of organizational best practices related to quality and patient/client safety;
• Experience in implementation of complex projects and systems.

Preferred:

• Fluent in French and English

Key Competencies

• Exceptional leadership skills in a volatile, uncertain, complex, and ambiguous environment;
• Exceptional communication (both written and oral) and interpersonal skills to advance strong collaboration across the organization and externally in pursuit of quality and safety in all that we do throughout Bruyère Health;
• Understanding of the working relationships that exist in an academic health care organization environment;
• Excellent analytical skills, problem-solving and decision-making skills;
• Excellent organizational and time management skills;
• Ability to think strategically, conceptually and be visionary;
• Politically astute, with an ability to recognize and manage divergent interests;
• Ability to generate and interpret analytical reports to inform decision-making;
• Strong focus on quality patient /client care;
• Intermediate computer skills.

About Bruyère Health

Bruyère Health is Eastern Ontario's leading health organization specializing in aging, rehabilitation, and care for those with multiple complex medical conditions. We bring together compassionate, person-centered care with world-class research to maximize quality of life for those we care for and their loved ones.

Bruyère Health has a proven history of addressing gaps in our health system with compassion, innovation, and courage. Today, as an academic health sciences center, we are training the next generation of health professionals to see—and take action on creating—a better health system for all.

Additional Information

*Please note that applications received after the closing date will not be considered.

All applicants must provide a recent CV, and a cover letter that clearly indicates that they meet the required qualifications. Copies of your degrees and certifications, if applicable, in one of Canada's official languages must also be included. Please note that any inaccuracies in the information provided may result in your application being rejected.

Please note that the pre-screening questions must be submitted by all applicants as part of the application process and that answers are for information purposes only and will not disqualify internal candidates from competitions provided that the candidate meets the required qualifications of the position as per the posting.

Bruyère Health promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. Bruyère Health is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.

All Bruyère Health employees are required to provide proof of full vaccination as per our Enhanced COVID-19 Immunization policy.

An acknowledgement of receipt will be sent following the submission of your application. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

The next step is yours, apply now!