Clinical Operations Lead Patient Flow

Clinical Operations Lead Patient Flow (Job ID: 8778)

Clinical Operations Lead

Provides exemplary leadership to ensure outstanding care is provided in patient care areas for both in patients and out patients Program/Service.

Summary

o Reporting to the Patient Care Manager (PCM), the Clinical Operations Lead will assist in the management of the day-to-day operations of the patient care unit.

o This position will play a leadership role in ensuring the provision of quality patient care through monitoring and adjusting daily clinical operations and administrative activities to ensure efficient and effective department operation.

o The Clinical Operations Lead will provide indirect staff supervision and support human resource planning, including conducting performance appraisals, monitoring competency assessment processes for staff and supporting the ongoing education, mentorship and development of team members.

o Responsibilities will include assisting the Patient Care Manager in all budget and finance related activities to ensure and effective operations and ensuring unit performance metrics are met.

o The Clinical Operations Lead will facilitate the provision of high standards of patient care through the promotion of evidence-based practice and ongoing continuous improvement processes in collaboration with the Advanced Practice Clinical Educator and Patient Care Manager.

o The Clinical Operations Lead will be responsible for project & change management initiatives that are in line with departmental and organizational strategic plans.

o This role will be responsible for managing the department in the absence of the Patient Care Manager, as well as performing other duties and responsibilities consistent with the job classification as assigned or requested.

Knowledge and Skills