Treatment Coordinator - Toothworks Pine Ridge Dental
About us:
Welcome to Toothworks Pine Ridge Dental, your family-oriented dental practice located in the east end of Scarborough. We offer a comprehensive range of services to meet our patients' needs, including general dentistry, periodontics, preventative hygiene, Invisalign®, children's services, cosmetic treatments, and more. Our commitment to providing quality dental care is reflected in our 4.9-star rating on Google reviews, showcasing our exceptional patient service, dedication to continuous learning, and use of innovative technology.
Scarborough, Ontario, is known for its rich cultural diversity and vibrant communities, offering a unique and welcoming living experience for people from all walks of life. Situated approximately 25 km east of Toronto, Scarborough is just a 30-minute drive from downtown, blending suburban charm with the conveniences of city life.
Schedule: Full-time
Monday-Wednesday (11:00-8:00)
Thursday (8:00-5:00)
Saturday (8:00-2:00)
Benefits of Joining Our Team:
Competitive compensation
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
Attend social and CE events to network with dental professionals in your community
Work-life balance and flexibility
Access to modernized technology to provide optimal oral care to patients
Responsibilities:
Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
Effectively manage the recall system and accurately maintain the patient database
Process referral letters and other patient correspondence upon receipt from the provider
Manage and file all patient records and charts
Demonstrate active listening and empathy to patients using effective communication skills
About You:
Minimum 2 years of Dental Administrator experience
Clinical background is required
Experience with Dental software required
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.
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