Administrative Assistant II, Medical

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: Non-Union
Site: Princess Margaret Cancer Centre
Department: Division of Medical Oncology and Hematology
Work Model: Hybrid, 3 days on site
Reports to: Program Manager, Medical Oncology and Hematology
Job Grade: A0:06
Hours: 37.5 hours per week
Salary: $24.82 - $31.02 per hour
Shifts: Weekdays; Monday - Friday
Status: Permanent Full Time
Closing Date: December 31, 2024

Position Summary
The Division of Medical Oncology and Hematology (DMOH) at the Princess Margaret Cancer Centre is the most extensive program in Canada and is among the largest in North America. Our program supports extensive clinical, translational, and basic research initiatives including an extensive clinical trials program. Additionally, the DMOH endorses a comprehensive training program attracting both national and international fellows.

The Administrative Assistant II, Medical position supports physicians in DMOH with both clinical and administrative duties. The main function of this position is to support patients and physicians to ensure a smooth patient journey.

Duties

• Manage physician office phone line/digital messages and act as the primary contact for patients relating to physician specific matters
• Assist with and track outgoing referrals to ensure timely follow up by other medical specialists
• Help prepare clinics to ensure tests have been ordered and reported on prior to visits
• Manage physician calendars and send out meeting invites, take meeting minutes as needed
• Assist in the completion of forms related to patient care
• Assist with academic needs of physician such as CV maintenance and promotions
• Other duties as assigned

• Completion of Secondary School or recognized equivalent
• Completion of a recognized post-secondary office/medical administration program at the certificate level or equivalent
• Two (2) years related administrative support experience
• Experience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is required
• Previous on-the-job computer/word-processing in a Microsoft Office environment is preferred
• Experience working in a health care environment is an asset
• Fluency in a second language is considered an asset (e.g., French)
• Knowledge of medical terminology is an asset
• Excellent organizational and time management skills
• Excellent interpersonal, verbal and written communication skills
• Able to operate effectively in an interdisciplinary team

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.