Director, Business Strategy & Management

UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non-Union
Number of vacancies: 1
Site: Toronto General Hospital
Department: Joint Department of Medical Imaging (JDMI) & Peter Munk Cardiac Centre (PMCC)
Reports to: Clinical Vice President
Work Model: Hybrid
Hours: 37.5 hours per week
Shifts: Days
Status: Permanent Full Time
Closing Date: March 28, 2025

Position Summary
The Director, Business Strategy & Management is a new position focused on collaborating with leaders in TeamUHN's Joint Department of Medical Imaging (JDMI) and Peter Munk Cardiac Centre (PMCC) and colleagues in departments such as facilities management, procurement, and finance. The Director will identify, develop, and implement strategies to reduce operational costs and/or increase revenues in alignment with the vision and strategic priorities of JDMI and PMCC. The Director will collaboratively develop and implement strategies for equipment replacement; develop and implement business cases that improve access to care by growing/expanding financially sustainable services; optimize service level agreements (SLA) and inventory management/supply chain processes.

Duties

• Lead and oversees a wide range of the portfolio's strategic initiatives where the scope aligns with the key responsibilities listed above (equipment planning, acquisition, and installation; service level agreement optimization; supply chain efficiency and cost reduction; strategic growth in clinical areas)
• Collaborate with clinical leaders to identify equipment needs that align with goals of the clinical programs and implement a strategic roadmap for major equipment purchases
• Lead the preparation of business cases, including cost-benefit analyses and ROI assessments, to support capital investment decisions
• Develop and implement infrastructure (processes, tools, procedures etc.) to ensure successful end-to-end planning, budgeting, and execution of equipment installation projects, ensuring alignment of all relevant teams to deliver projects successfully with timely completion, minimal disruption to clinical operations, and transparent status updates to all relevant stakeholders
• Optimize SLAs to ensure high-quality, cost-effective support
• Monitor key performance indicators (KPIs) to ensure vendors and service providers are held accountable for meeting agreed-upon standards
• Optimize inventory management processes and to support high-quality care, better align expenses to budget, and reduce costs where applicable
• Identify cost-saving opportunities and ensure alignment with organizational financial goals
• Work closely with program leaders to identify growth opportunities in key service lines aligned with the vision and strategic priorities of the programs
• Develop and implement business cases that establish new programs and services aligned with the vision and strategic priorities of the programs
• Identify and implement effective change and project management frameworks and processes to advance key priorities based on best practices
• Collaborate with multiple stakeholders in planning and project prioritization process
• Monitor changing priorities, trends, legislative requirements and/or other internal and external emerging issues, analyzing the potential impact on organizational goals, priorities, and activities and recommending and/or implementing appropriate strategies to achieve desired results
• Participate actively as a member of the UHN leadership team: keeping the clinical VP and portfolio leadership team fully informed on the status of initiatives and important factors influencing academic practice and patient centred care
• Contribute to corporate efforts and initiatives, as appropriate, to enhance UHN's mission, values, and goals, including operational effectiveness and patient and staff satisfaction

• Completion of a Masters degree in Business Administration, Health Administration, or recognized equivalent
• At minimum, 10 years of practical and related experience (e.g., supervisory hospital administration, healthcare consulting, clinical operations, finance, or supply chain management)
• Track record of demonstrated professional accomplishments, with a minimum of 10 years of progressive experience in a senior-level professional development, planning, or project management role
• At minimum, 7 years of management experience in a health care setting
• Project/change management education and experience essential to lead complex projects and deliver results that meet identified expectations and timelines
• Demonstrate a leadership style which is visionary, creative, and collaborative
• Accountability and expertise in budget development and oversight
• Ability to implement robust project management practices, including regular progress tracking, risk assessment, and performance evaluation

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.