Director, Donor Recognition and Stewardship

Cancer affects everyone. It remains the leading cause of death in Canada and the second worldwide, with cases expected to double in the next 20 years. Accelerating cancer research and care is our top priority.

At The Princess Margaret, our bold vision is to Conquer Cancer In Our Lifetime.

As one of the world's top five cancer research centers, Princess Margaret Cancer Centre is renowned for groundbreaking scientific discoveries and exceptional patient care. The Foundation's role is to support, enable, and accelerate this vital work.

Signs of a brighter future are evident. Our dedicated community, combined with the excellence, determination, and creative thinking of the Princess Margaret Cancer Centre team, is driving a movement against cancer. Together, we can make a profound impact, prolonging lives and giving people more time with their loved ones.

With the generous support of our passionate community, The Princess Margaret Cancer Foundation (PMCF) is transforming the cancer experience, offering real hope to patients in Canada and around the world. In the past fiscal year, PMCF raised $284 million, our highest revenue ever, and granted $144.9 million to the Princess Margaret Cancer Centre. These crucial funds are propelling world-class cancer research and setting new standards of care.

Through the power of our movement, we will achieve our vision to Conquer Cancer In Our Lifetime. Every donation made today accelerates cancer research, improving and prolonging lives tomorrow.

Union: Non-Union
Site: 700 University Avenue
Department: Major and Estate Giving
Reports to: Senior Director, Donor Experience and Stewardship
Hours: 35 hours
Salary range: $110,000 - $130,000 + additional compensation
Status: Permanent, Full Time
Posted Date: October 25, 2024
Closing Date: November 10, 2024

Established in 1982, PMCF has been setting daring and audacious goals with a mindset that is driven by our culture and passion for the cause. We have pioneered many successful fundraising programs, including our world-leading Princess Margaret Home Lottery, and some of the world's largest peer-to-peer cancer fundraising events, and have sophisticated Major & Transformational Gifts and Estates & Gift Planning programs.

Now we are seeking a strategic, creative and collaborative people leader who is adept in donor relations and will partner with a diverse team of 30+ communications, stewardship and fundraising professionals in achieving their ambitious goals as we plan a historic, comprehensive fundraising campaign for The Princess Margaret.

Reporting to the Senior Director, Donor Experience and Stewardship, the Director, Donor Recognition and Stewardship will be responsible for building and leading a team of donor relations professionals that deliver best-in class recognition and stewardship experiences. The Director will partner with key counterparts across the Foundation to support collaborative and impactful opportunities that help elevate achievement and results in major, transformational and estate giving across the organization.

Key Duties and Responsibilities:

• Design, execute, and continuously improve a world-class donor experience strategy at the major ($50k to $4.9M+) and transformational ($5M+) donor level
• Assess, design, and evaluate an ambitious program of stewardship and recognition, including a review of the effectiveness of current efforts and where development and implementation of new programs would be most beneficial, including the expansion and diversification of physical and virtual recognition in preparation for a comprehensive fundraising campaign
• Build upon programming and strategy for The Princess Margaret Cancer Foundation's Till & McCulloch Society (recognizes donors who have cumulatively donated $1 million or more) including welcoming new members, providing first-to-know updates and unique engagement opportunities
• Manage a portfolio of personalized stewardship plans and oversee stewardship account management, directing work across the team
• Support the gift agreement process including acting as the team's key liaison for the review and approval process, and monitoring agreements to ensure fulfillment and alignment with donor intent
• Collaborate with the Donor Experience and Events team and fundraisers to design, plan, and execute donor stewardship and recognition events
• Enhance internal processes regarding donor management and communications from gift acknowledgment through to stewardship, and ensure the team executes all activities in a timely fashion and as required, in active partnership with the rest of the Foundation
• Contribute to the development and implementation of policies, standards and processes within Stewardship and Recognition.
• Track and report on the impact of stewardship and recognition activities, reporting results and evaluating new opportunities
• Provide mentorship, coaching and professional development opportunities to team members including conducting performance evaluations that address team members' needs

What you bring:

• A senior-level professional with a minimum of 7 years of experience preferably in a stewardship and/or donor relations-focused role
• Experience developing successful stewardship and recognition programs at the major ($100k to $1M+) and transformational ($5M+) donor level
• Outstanding people leadership, mentorship, coaching, and team building abilities, and a minimum 3 years of experience managing employees
• Demonstrated knowledge and understanding of fundraising activities, donor motivations, donor stewardship best practices, and donor accountability
• Strong writing, critical thinking, and communication skills, both oral and written
• Strategic thinker, with strong conflict-resolution skills and a strong sense of diplomacy
• Strong project management skills in order to manage a multitude of projects under tight deadlines
• A commitment to excellence and quality assurance including exceptional reviewing and copy-editing skills
• Experience working with Blackbaud CRM or Raiser's Edge
• High proficiency in MS Office (Word, PowerPoint, Excel), project management tools (Asana), design tools such as InDesign and experience using platforms like ThankView an asset
• Strong alignment with the values of Collaboration, Accountability, Respect, and Excellence
• Demonstrated commitment to the principles of Inclusion, Diversity, Equity, Accessibility, and Anti-Racism (IDEAA)
• Understanding of and experience in the healthcare fundraising environment and experience on a comprehensive healthcare fundraising campaign is preferred but not a requirement

We believe that the way we work together is just as important as what we accomplish. By making choices and taking actions that align with our values, we achieve greater success, and our work lives become happier and more meaningful.

At PMCF, we strive to foster a culture built on Collaboration, Accountability, Respect, and Excellence (CARE). Central to these values is our commitment to IDEAA: Inclusion, Diversity, Equity, Accessibility, and Anti-Racism.

• Experience a sense of purpose that you won't get anywhere else, in any other job. You will be making a difference for millions of people impacted by cancer
• We offer a competitive compensation package including competitive salary, incentive pay, health benefits, and Healthcare of Ontario Pension Plan
• We have an open and approachable culture that enables you to bring your best ideas forward
• We will invest in your growth through ongoing learning opportunities, individual development planning, and education assistance programs
• We offer a hybrid work environment with Tuesday, Thursday and one other day per week in office, or as required subject to business needs

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.