HR Manager, Operations

POSITION SUMMARY:

Reporting to the Director, Human Resources and collaborating with the Human Resources team, the Human Resources Manager will provide guidance and advice on various human resources matters to build organizational capability and enable the achievement of overall business and HR strategies. The Human Resources Manager will provide proactive support to their internal client group in areas such as coaching, counseling, organizational development, performance management, talent management and employee engagement. Further the HRM will provide value added analysis and interpretation of key data and HR metrics. Acting as an internal consultant and business partner, the HR Manager will collaborate with local management to proactively educate, promote and develop a highly positive and engaged workforce.

RESPONSIBILITIES:

• Support the business direction by providing sound HR leadership coaching and advice to support the client group leadership team on all people related matters.
• Lead key HR processes for the designated client group including organization design, succession planning, organization, leadership & employee development, change management, performance management, etc.
• Utilize sound OD practices to facilitate improvement in performance and results.
• Support positive employee relations by responding to employee questions and concerns in a timely fashion, identify any patterns or trends in the issues presented, and develop potential solutions for long term resolution.
• Work with the leadership team on implementation of new business initiatives and resulting people impacts and manage the change process.
• Help to cultivate a positive work environment to enable a motivated, engaged workforce and help to optimize employee retention through effective, proactive human resource programs and communications.
• Provide guidance to management and employees in the interpretation and application of Saint Elizabeth and Human Resources policies and procedures.
• Analyze and interpret HR metrics such as recruitment requirements, headcount management, turnover, etc. Analyze trends and make recommendations to develop strategies to address underlying issues.
• Collaborate with HR team members in Staffing, Total Rewards, and Health and Wellness to assess the impact of local and corporate business plans and national/local market factors that may impact the ability to effectively attract, develop, reward, and retain talent.
• Ensure compliance with legislation and corporate policies.
• Provide consistent interpretation, advice and counsel to support effective resolution of complex people management issues that may require corrective action or progressive discipline, as required.
• Facilitate and conduct presentations and/or workshops, as required.
• Support the introduction of new programs, policies and practices per Saint Elizabeth standards.
• Perform other duties as assigned

REQUIREMENTS:

• Bachelor's Degree in a related field with minimum seven (7) years related work experience in management or senior Human Resources Generalist role.
• Completion of, or working towards, CHRL designation.
• Proven experience as a HR generalist with a strong background in performance management and employee relations.
• Thorough knowledge of employment law including the Ontario Employment Standards Act and Human Rights.
• Knowledge and experience in HR best practices.
• Proven leadership and coaching abilities.
• Excellent organizational and creative problem-solving abilities.
• Comprehensive understanding and demonstrated success managing projects.
• Proven ability to analyze complex data from various sources and make sound recommendations.
• Strong communication skills in all areas: written, verbal, and listening.
• Proven ability to collaborate, negotiate, facilitate, and resolve conflicts.
• Able to work independently as well as in a team environment.
• Excellent interpersonal skills and ability to handle sensitive and difficult issues in a confidential manner.
• A proactive approach to customer service and relationship building with all levels of employees.
• Experience in organizational change management is essential.
• Proven and confident presentation and facilitation skills, an asset.
• Ability to multitask, embrace new knowledge and think in terms of a corporate-wide perspective is required.
• Ability to communicate in French or other languages an asset.
• Intermediate level of computer skills in Microsoft Office: Word, Excel, PowerPoint, Outlook

Please note that this role is hybrid and will be supporting Western Ontario. Travel will be required in and around the Western Ontario region and coming to the Markham office on an as needed basis.

About SE Health

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We're a great place to work, and we hope you'll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience