Manager, Radiation Therapy (Rt) Strategic Operations

UHN is Canada's No. 1 hospital and the world's No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members. UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and its only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non-Union
Job Title: Manager, Radiation Therapy (RT) Strategic Operations
Site: Princess Margaret Cancer Centre
Department: Radiation Therapy
Reports to: Director
Hours: 37.5 hours per week
Salary Range: $54.35 - $67.94 per hour (Commensurate with experience and consistent with UHN Compensation Policy)
Status: Permanent Full-Time
Closing Date: May 16, 2025

As an integral leadership member of the Radiation Medicine Program, the Manager, RT Strategic Operations provides exemplary leadership in the operational management of the Radiation Therapy department's human and financial resources to facilitate precision medicine and personalized care for patients. The scope of this role includes assessing the program needs, developing operational strategies to satisfy them, leading the implementation and acquisition of appropriate infrastructure components, and assigning human resources.

Working together with the Manager, RT Professional Practice, this post holder develops, implements and manages short- and long-term plans which support and advance strategic priorities of the department, the Radiation Medicine Program, the Princess Margaret Cancer Center and the University Health Network.

In addition to operational management, this post holder is accountable to ensuring that care requirements are met with appropriate competence and delivery, resolves patient care issues, problems and concerns.

KEY RESPONSIBILITIES

1.0 Primary Responsibilities

• Responsible for the management, operation, and organizational effectiveness of the Radiation Therapy Department, includes managing all aspects of human resources and financial resources together with developing, implementing and managing short and long-term strategic priorities and quality improvement initiatives.
• Maintains appropriate resources (human capital, equipment, supplies space, etc.) to ensure continuity of care is available, including off hours emergency care consistent with patient-centered care, as applicable.
• Cultivates a positive staff experience to provide and support the best possible patient experience and care. S/he ensures that care requirements are met with appropriate competence/care delivery on an ongoing basis.
• Maintains liaison with patients, family members and significant others, medical/clinical professionals, and outside agencies to resolve patient care issues, problems and concerns. Coordinates and/or collaborates with multi-disciplinary teams to ensure that continuity of and exemplary patient care is provided.
• Provides cross-coverage to the Manager, RT Professional Practice role.

2.0 Manages all aspect of People & Culture

• Supports organizational strategies and initiatives (i.e. staff engagement, safety and satisfaction) for the development of a motivated and cohesive team of professional and support staff who can effectively meet program/service requirements.
• Collaborates with program leadership in the development and implementation of staff recruitment and retention strategies; collaborates with People & Culture to develop up-to-date job documentation and participates actively in the recruitment and orientation of staff, students and volunteers.
• Develops, implements and communicates performance measures in keeping with relevant professional and/or UHN standards; conducts regular performance appraisals of direct reports, provides ongoing coaching and feedback in a positive and supportive manner.
• Promotes a team work environment where staff from diverse multilingual and multicultural backgrounds can interact productively and efficiently and where programs/services are provided to patients in a culturally sensitive manner.
• Manages employee and labor relations issues including workload and vacation scheduling, attendance management, etc.; ensures pertinent staff documentation/record-keeping is complete and up-to-date; identifies employee issues and concerns and ensures matters are resolved in a manner which is both fair and consistent with professional standards, legislations and UHN policies and procedures; recommends/ conducts appropriate disciplinary action, including termination, as required.
• Maintains responsibility for compensation decisions, i.e. hires, transfers, etc., makes recommendations to site management for compensation adjustments extending beyond UHN's policies and procedures.
• Uses multiple communication strategies to evaluate and ensure staff are kept informed of ongoing developments within UHN.
• Promotes and maintains a healthy and safe work environment by encouraging staff compliance with pertinent legislation, regulations and guidelines and ensuring that health and safety awareness is incorporated in day-to-day activities.

3.0 Performs planning responsibilities

• Develops, implements, manages and reviews short and long-term plans which are in alignment with UHN's goals and strategies.
• Prepares appropriate business plan documents in support of short- and long-term planning initiatives.
• Develops staff utilization plans to ensure adequate level/mix of human resources to execute plans and achieve required outcomes.
• Monitors changing priorities, trends, legislative requirements and/or other internal and external emerging issues and analyzes the potential impact on departmental goals, priorities and activities. Recommends and/or implements appropriate strategies to achieve desired results.
• Reviews/modifies existing and identifies/develops new short- and long-term plans for the department that are aligned and integrated with site and/or organizational goals and objectives. Prepares appropriate business plan documents in support of short- and long-term planning initiatives.
• Develops and implements the department's annual operation and implementation plan, in collaboration with program and site management, and develops staff utilization plans to ensure appropriate workload measurements with adequate level and mix of human resources to execute plans and achieve required service/program outcomes.
• Monitors progress towards the achievement of goals at regular intervals and takes action, as required.
• Develops and implements day-to-day operating policies, systems and procedures for the department to ensure organizational effectiveness, as required; encourages and acts on staff suggestions for improvements as appropriate.
• Collaborates in the development of organizational policies and procedures as required.

4.0 Performs quality management responsibilities

• Manages the development, implementation, evaluation and maintenance of quality improvement initiatives which are in alignment with established UHN standards.
• Leads organizational strategies and initiatives, i.e. patient satisfaction, and manages the development and implementation of departmental quality improvement processes which are aligned with the program and/or UHN patient care standards and which enhance the patient experience, operational effectiveness and program efficiency.
• Collaborates with program leadership and Program or Corporate Quality Teams, as required, to ensure that an appropriate quality program, along with quality improvement indicators and measurement tools tailored to the department's needs, is designed and implemented.
• Monitors quality improvement outcomes on a regular basis and collaborates with site management to develop action plans, as required, to address identified issues.
• Coaches staff, as required, to ensure that continuous quality improvement initiatives are incorporated in day-to-day activities; demonstrates the linkages between departmental quality initiatives, program and UHN strategic goals on an ongoing basis.
• Assists site management in ensuring ongoing Accreditation standards are met and reports are completed in a timely and accurate manner.

5.0 Manages the unit/department financial resources

• Participates and develops the departmental annual operating budget for the utilization of resources, including staff, equipment, supplies and space, to ensure accountability and optimal use, in collaboration with site program leadership.
• Approves expenditures within signing authority limits.
• Monitors, analyzes and reconciles variances from approved plan, as required, on a monthly basis.
• Analyzes financial and statistical reports on a regular basis to monitor performance and takes action to attain budgeted targets in collaboration with program leadership.
• Identifies capital requirements in conjunction with program leadership.
• Collaborates with program leadership to identify and develop strategies to streamline operations, improve programs/services and reduce costs.
• Prepares and presents financial reports to program leadership, as required.

6.0 Performs corporate management responsibilities that support and advance UHN's goals

• Initiates and develops respectful and collaborative working relationships with peers and associates in other departments across the program and organization to foster a more productive and satisfying work environment and a higher quality healthcare experience and outcome for patients.
• Initiates and develops effective working relationships with external professional associations and peers in other health care institutions to keep up to date on current/emerging legislation, professional developments and education trends.
• Represents the department and/or program internally on site, UHN and Cancer Care Ontario committees, as required, in the external community at conferences, workshops, etc.
• Contributes to corporate efforts and initiatives, as appropriate, to enhance UHN's mission, values and goals, including operational effectiveness and patient and staff satisfaction.

7.0 Research

• Initiates and participates in research activities.
• Initiates and participates in research activities directed towards improving clinical practice and treatment outcomes.
• Promotes and integrates evidence-based practice into clinical programs.
• Promotes research activities of radiation therapists; disseminates research findings locally, nationally and internationally.

8.0 Performs cross-functional and/or other duties consistent with the job classification, as assigned or requested.

9.0 Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention's of the Act, in a timely manner.

• At minimum, completion of a masters degree in Radiation Therapy or recognized equivalent required.
• Current knowledge of technical advances in Radiation Therapy required.
• Current knowledge of regulatory legislation relating to Radiation Therapy required.
• At minimum Over 6 years up to and including 8 years practical and related experience and/or 2 years on-the-job training required.
• Seven (7) years Radiation Therapy experience required.
• Two (2) years supervisory experience required.
• Completion of a Basic Cardiac Life Support (B.C.L.S.) program required.
• Demonstrated organizational, management and leadership skills required. Demonstrated commitment to client based quality improvement required.
• Demonstrated current theoretical and clinical expertise with respect to Radiation Therapy practice required.
• Strong interpersonal and written/oral communication skills required.
• Computer experience required.
• Membership with the Canadian Association of Medical Radiation Technologists
• Registration with the College of Medical Radiation Technologists of Ontario
• Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.