Nurse Coordinator - Cardiac Triage Office

UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: Non-Union
Site: Toronto General Hospital
Department: Peter Munk Cardiac Centre
Reports to: Manager
Hours: 37.5 hours per week
Salary: $44.51 - $55.64 per hour
Status: Temporary Full-Time
Closing Date: January 23, 2025

As a member of Peter Munk Cardiac Centre team, the Cardiac Triage Nurse Coordinator facilitates referrals for patients requiring interventions in the Cardiac Catheterization Labs. The Triage Coordinator reports to the CVIU and Cardiac Triage Nurse Manager and works alongside fellow coordinators, appointment schedulers and administrative assistants while liaising with referring physicians and surgeons and cath lab staff. The successful applicant will use critical thinking, knowledge of procedure protocols to assign and schedule patients/procedures to ensure efficient use of available cath lab time.

Duties and responsibilities include:

• Reviews referral packages for completeness as to procedures to be performed; completion of lab work and pre-admission tests, special equipment or interdisciplinary team requirements and EPIC documentation as per established department standards of practice, policies and procedures.
• Communicates changes in patient's condition and other urgent information to the interventionalists in a timely manner
• Facilitates referrals for patients requiring percutaneous interventions and diagnostic caths
• Liaise with a wide array of administrative and clinical team members throughout the organization and referring physicians/organizations
• Reviews cases with appropriate specialty physicians
• Prioritizes and triages patients for procedures according to urgency
• Ensures that patients receive timely access to cardiac procedures as per CorHealth and Ontario Health benchmarks
• Ensures all necessary tests are scheduled and completed so patients can have procedures in timely manner
• Accurate and complete documentation of all communications
• Provides information to facilitate physician to physician communication
• Provides patients and families with education and support while waiting for procedure
• Applies best practice guidelines to ensure that patients receive care according to provincial standard
• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality and safety standards
• Promote and maintain a positive and calming working relationship with team members and a healthy work environment
• Participates in continuous quality improvement activities within University Health Network to enrich and advance processes through the effective use of resources and systems to deliver optimal patient care.
• Performs cross-functional responsibilities and other duties consistent with the job classification, as assigned

• Current registration with the College of Nurses of Ontario as a Registered Nurse
• Bachelor of Science in Nursing; Masters preferred
• Current BCLS Certification
• Minimum Three (3) to Five (5) years Cath Lab, Cardiology/C.V. Surgery Nursing and/or CICU/CVICU
• Strong organizational and time management skills
• Excellent interpersonal and customer service skills
• Excellent computer skills including Microsoft Office and EPIC applications
• Excellent verbal and written communication skills
• Demonstrated ability to cultivate and build relationships
• Strong track record of high-quality work and engagement is essential
• Able to adapt to a constantly changing environment that requires ongoing revaluation of priorities
• Demonstrated ability to use good judgment in assessing difficult situations
• Able to work collaboratively within a group setting
• Proven track record of taking initiative

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.