Operations Leader Food Services (Job ID: 9130)
Job Summary
The Nutrition Services department is dedicated to providing excellent nutritional care, quality meals to our patients and creating an exceptional learning environment for our students. We contribute to the Hospital community in the following ways:
- Education; Learning opportunities for dietetic students through our dietetic internship program;
- Research; - Research to improve our knowledge of nutrition with the goal of enhancing the care we provide our patients;
- Patient Food Services; Healthy meals for inpatients;
- Retail Food Services; High quality meals for family members, staff and outpatients;
- Resources; Useful links to on-line information about health and nutrition.
The primary responsibility of the Operations Leader - Nutrition Services is to overlook the Nutrition Services operations to ensure a safe delivery of well-balanced, clean, attractive and nutritious meals to all designated patients. A high standard of quality and accuracy must be obtained for patient tray preparation, assembly, delivery and collection. They must ensure a high level of sanitation and hygiene for patient cafeteria services and use resources efficiently to contribute to financial goals.
Main Responsibilities:
- Monitor and record fridge temperatures;
- Work with teams to ensure accuracy of menus and diets on patient trays, nourishments and supplements;
- Monitor quality and food temperatures during food holding and handling procedures;
- Ensure that all food handling procedures meet the standards of City of Toronto Public Health inspectors;
- Ensure all chemicals are handled properly and labeled following WHIMIS legislation and standards;
- Conduct hand hygiene audits for Nutrition staff;
- In liaison with the Dietitians and Food Services Manager, ensures that the therapeutic menu requirements are maintained.
- Responsible for the maintenance and service of all equipment; should be functional, safe and clean;
- Ensures adherence to quality assurance, risk management, occupational health and safety act and sanitation code.
- Oversee the daily operations of the Food Service Department in order to ensure efficient and correct workflow;
- Keep track of inventory on some items and ordering food and other supplies;
- Work closely with nutritionists and dietitians to plan and prepare both the regular and special diet menus in the hospital;
- Complete daily sanitation audits, ordering, waste management audits;
- Conduct patient satisfaction surveys; and conduct rounds on inpatient units during meal service;
- Informs Food Services Manager & Lead Chef of meal service, menu items and production requirements/concerns;
- Plans and chairs monthly staff meetings, as delegated;
- Manage budgetary resources (e.g. food supplies and labor) in a cost effective manner;
- Complete Safety First and WSIB forms as needed, and follow up with Employee Health Department, as required.
- Responsible for training, orientation, employee evaluations, and scheduling;
- Responsible for disciplining, staff payroll, investigating, reporting and recording of injuries or incidents;
- Ensures personal protective equipment is worn by staff at all times, as required;
- Manage the performance of general staff;
- Replace staff for sick leave; vacations; absences;
- Document incidents in employee files; follow up with Manager if disciplinary action is required.
- Attend Disciplinary meetings/Fact findings and closure meetings with Human Resources as required
- Ordering supplies and maintaining inventory;
- Scheduling.
Qualifications:
- 2-5 years' experience in food services;
- Knowledge of Occupational Health & Safety Act;
- Sound knowledge of institutional food service supervision, sanitation and safety;
- Therapeutic, nutrition and dietetic knowledge required
- Must hold a current Food Handler's Certificate
- Must have completed a 2 year Nutrition Management program or 4 year Dietitian program
- Must have current membership in Canadian Society of Nutrition Management
Shift / Hours of Work: Primarily 12:15 PM - 8:15 PM, with occasional shifts from 6:00 AM - 2:00 PM
Length of Temporary Contract: 6 months