Patient Care Coordinator - General Internal Medicine

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground-breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: Non-Union
Site: Toronto General Hospital
Department: General Internal Medicine
Reports to: Manager
Hours: 37.5 hours per week
Salary: $43.22 - $54.02 per hour
Status: Temporary Full-Time (approx. 12 months)
Closing Date: November 7, 2024

As a member of UHN, the PATIENT CARE COORDINATOR acts as a resource for the multidisciplinary team. This position will play a leadership role by mentoring and providing direction, ongoing development and preceptorship to team members. The principal responsibilities include: performing financial/administrative responsibilities to ensure safe, efficient and effective unit operation; contributing to staff development by promoting and ensuring a supportive/collaborative learning environment within the unit; performing human resources responsibilities; liaising with members of the multi-disciplinary team to ensure high standards of quality and optimal management of patient care outcomes; performing cross-functional and/or other duties consistent with the job classification as assigned or requested.

Qualifications

• Registration with the appropriate regulatory College
• Baccalaureate degree in one of the required Health Professions; Masters degree (or equivalent) is preferred
• Basic Cardiac life Support (B.C.L.S.) program required
• Demonstrates membership within a professional association and/or professional interest groups related to practice preferred
• Demonstrated strong leadership and motivational skills, with ability to help staff understand the relationship to their work and organizational goals
• Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients
• Demonstrated leadership abilities
• Excellent skills in recognizing, analyzing and resolving problems
• Excellent time management skills
• Excellent decision making and problem solving skills
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Exercise initiative and good judgement with the ability to multi-task
• Adapts to and implements change and facilitates its acceptance by others
• Maintains and protects patient confidentiality in accordance with UHN Confidentiality policy requirements
• Effective organizational, interpersonal, and communication skills
• Knowledge of applicable legislative, UHN and/or departmental policies
• Client service oriented, with the ability to effectively work with a diverse team and patient population and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
• Must be flexible and possess the ability to work effectively and efficiently within a variety of patient care teams
• Proficient with EPIC, Microsoft Office applications

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.