Personal Support Worker - Inpatient Mental Health Unit

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: CUPE
Site: Toronto General Hospital
Department: Inpatient Mental Health, 8 Eaton South
Reports to: Manager, Program Services
Hours: 37.5 hours/week; 12 hour shifts; 0700-1900; 1900-0700
Salary: $29.22 - $30.06 per hour (start rate in accordance with collective agreement)
Status: Permanent Full Time
Closing Date: December 5, 2024

The Personal Support Worker (PSW) is a member of the inter-professional care team and is expected to maintain a collaborative and active working relationship with team members in the provision of patient care.

Duties:

• Assist patients with activities of daily living: This includes feeding, lifts and transfers, bathing, skin care, oral hygiene, and toileting.
• Perform tasks assigned or as delegated by an RN or RPN in compliance with the RHPA for which appropriate education and training has been completed. RNs and RPNs will be responsible for the oversight of the PSW when performing the assigned or delegated tasks. Delegated tasks can include actions that involve insertion of a digit or instrument into a body cavity, or any care or procedure under the dermis, for example.
• Communicate and demonstrate basic information in accordance with a patient's pre-established Plan of Care.
• Ensure a safe environment for patients and staff by reporting and documenting unsafe conditions such as broken equipment as well as any patient behavioral, physical, or cognitive changes. Safety concerns must be reported to an RN, RPN or other regulated health provider, in compliance with patient safety responsibilities and corresponding hospital plans, policies and procedures in order to ensure a safe environment for patients.
• Complete and maintain related patient records and progress notes, as per hospital policy.

• Current registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA);
• Current Basic Cardiac Life Support (BCLS) Certificate;
• Behavioral management training (such as PIECES, U-First, CPI) is considered an asset
• Ability to meet the physical demands of the job required including: ability to stand, stoop, walk, bend, lift, push, pull and reach without any physical discomfort on a continuous basis; transferring patients with appropriate assistance; ability to stand for extended periods of time; ability to lift in excess of 40 kg
• Acute care and/or previous rehab experience considered an asset;
• Good attendance record is required
• Recent six (6) months direct patient care experience
• Ability to speak, read, write and comprehend the English language
• Knowledge of the Occupational Health & Safety Act and other relevant legislation
• Knowledge of the Workplace Hazardous Materials Information System (W.H.M.I.S.)
• Demonstrated independence, a positive attitude and the willingness to work effectively in a team
• Excellent computer skills
• Ability to facilitate unit functioning and smooth patient care flow
• Ability to maintain a consistent level of productivity and efficiency
• Ability to perform responsibilities in a courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Awareness of Patient Centered Care
• Exercise initiative and good judgment with ability to multi-task
• Compliance with confidentiality requirements under UHN Privacy Policy
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
• As a requirement of employment, the successful candidate must register with a regulatory body called Health and Supportive Care Providers Oversight Authority (HSCPOA).

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive compensation & benefits (medical, dental, etc.)
• HOOPP defined benefit pension plan
• Wellness services & offerings
• Close access to the TTC and UHN shuttle service
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.